Nathan Montez
Wilmington,CA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Associate Teaching Assistant /One-On-One Aide
Community Development Center
12.2022 - Current
- Assisted teacher with observation of children with special needs.
- Assisted in providing a calming and welcoming environment.
- Assisted children with various projects.
- Provided guidance to children developing social and emotional skills.
Customer Service / Pro Desk Associate
Home Depot
07.2022 - 07.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Customer Service Associate /Delivery Driver
Domino's Pizza
07.2021 - 09.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Phineas Banning Senior High School
Wilmington, CA06.2018
Skills
- Multitasking
- Policy and Procedure Adherence
- Children's Needs
- Compassionate Care
DESIRED PAY AND POSITION
$22 Hourly
Fulltime Employment
Timeline
Associate Teaching Assistant /One-On-One Aide
Community Development Center
12.2022 - Current
Customer Service / Pro Desk Associate
Home Depot
07.2022 - 07.2023
Customer Service Associate /Delivery Driver
Domino's Pizza
07.2021 - 09.2022
High School Diploma -
Phineas Banning Senior High School
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