Overview
Work History
Education
Skills
Timeline
Generic

Christian Vega

San Jose,CA

Overview

5
5
years of professional experience

Work History

Customer Service Representative

SP+
08.2022 - Current
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Answered general questions about parking fees, facilities, and directions.
  • Monitored parking space availability to direct customers to open spots quickly.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Handled cash, made accurate change and maintained balanced cash drawer.
  • Assisted drivers with locked vehicles or in need of jump-starts to facilitate access to vehicles quickly and safely.
  • Assisted with parking lot security to deter theft and other criminal activities in parking lots.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Prepared detailed incident reports to facilitate appropriate follow-up.
  • Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.

Warehouse Associate

Amazon
11.2020 - 05.2022
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Prepared orders for shipment by picking, packing and labeling merchandise.
  • Operated PC and RF-based computer systems for inventory management.
  • Operated forklifts to transfer inventory to and from target destinations.

Cashier

McDonalds
10.2018 - 11.2019
  • Tallied cash drawer at beginning and end of each work shift.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Education

High School Diploma -

Fred C. Beyer High School
Modesto, CA
05.2018

Skills

  • Customer assistance
  • Stocking and Replenishing
  • Cash Drawer Management
  • Bagging and Packaging
  • Inventory management
  • Order picking and processing
  • Forklift Operation
  • Shipping and Receiving
  • Data Entry
  • Dispatch Coordination

Timeline

Customer Service Representative

SP+
08.2022 - Current

Warehouse Associate

Amazon
11.2020 - 05.2022

Cashier

McDonalds
10.2018 - 11.2019

High School Diploma -

Fred C. Beyer High School

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Christian Vega