Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Na

Buena Park

Summary

I am a customer service-oriented individual with a couple of months of experience working in a fast-paced restaurant. I am skilled in taking orders, processing payments, and delivering excellent service to customers. I am knowledgeable about food and beverage menus and always willing to go above and beyond to ensure customer satisfaction. My attention to detail, ability to multitask, and strong communication skills make me an asset to any team.


Overview

3
3
years of professional experience

Work History

Social Media Manager

Division1Academy
09.2024 - Current
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.

Team Member

Dzert
01.2024 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Server

All About Pho
06.2023 - 07.2023
  • Provide excellent customer service by greeting patrons, taking orders, and addressing customer inquiries and concerns.
  • Familiarity with the pho menu, including different types of pho, noodle options, and traditional Vietnamese dishes.
  • Ensure food safety standards are met by handling food properly, following sanitation guidelines, and monitoring food temperatures.
  • Take accurate orders and ensure they are delivered correctly to the kitchen staff.
  • Set up and prepare tables for guests, including arranging utensils, napkins, and condiments.
  • Handle multiple tables and orders simultaneously, prioritizing tasks efficiently.
  • Communicate effectively with kitchen staff and other servers to ensure smooth service flow.

Server

Sunday Cafe
06.2022 - 08.2022
  • Greet customers with a friendly and professional demeanor.
  • Take orders for beverages and provide recommendations when requested.
  • Ensure timely delivery of drinks to customers.
  • Maintain a clean and organized service area.
  • Keep track of inventory and restock supplies as needed.
  • Manage cash and credit card transactions accurately and efficiently.
  • Respond promptly to customer inquiries, complaints, and requests.
  • Collaborate with other staff members to ensure a positive customer experience.

Education

High School - None

Sunny Hills High School
Fullerton, CA
07-2024

Psychology

University of California, Riverside
Riverside, CA
06-2028

Skills

  • Social media management
  • Photo and video editing
  • Teamwork and collaboration
  • Content creation
  • Strong work ethic
  • Exceptional customer service

Timeline

Social Media Manager

Division1Academy
09.2024 - Current

Team Member

Dzert
01.2024 - 08.2024

Server

All About Pho
06.2023 - 07.2023

Server

Sunday Cafe
06.2022 - 08.2022

High School - None

Sunny Hills High School

Psychology

University of California, Riverside

Similar Profiles

CREATE PROFILE