Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nathan Nichols

Rumford,RI

Summary

Dynamic professional with a proven track record at Fed Ex Ground, enhancing operational productivity by 12% through expert multitasking and a continuous improvement mindset. Excelled in customer service and critical thinking, significantly contributing to sales growth. Skilled in deadline adherence and adaptability, consistently achieving results in fast-paced environments. Hardworking and passionate job seeker with an extreme willingness to learn and strong organizational skills eager to secure entry-level Sales position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Ground Package Handler

Fed Ex Ground
11.2023 - Current
  • Collaborated with team members to complete daily tasks efficiently, resulting in a 12% increase in overall productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Displayed adaptability in shift scheduling as necessary, including availability for weekend or overtime work during operational demands or high-volume times.
  • Ensured timely deliveries by loading and unloading trucks with precision and speed.
  • Followed verbal and written instructions to properly move and ship products.
  • Maximized transportation capacity by expertly packing trucks according to size and weight constraints, optimizing space utilization.
  • Employed computer systems for shipment tracking, guaranteeing accurate delivery details were recorded for each package.
  • Fostered a positive work environment through collaboration with supervisors and colleagues, addressing conflicts with professionalism.

Fast Food Crew Member

Wendys Restaurant
11.2021 - 06.2024
  • Achieved a 10% increase in sales by effectively upselling menu items and promoting limited-time offers.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Collaborated effectively with team members and was receptive to guidance from the management team.
  • Trained new crew members on company policies, procedures, and best practices for optimal performance.

Cashier

Stop & Shop
02.2019 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Implemented store promotions and incentive programs, resulting in an 8% increase in overall sales compared to colleagues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

North Providence High School
North Providence, RI
06.2021

Skills

  • Continuous Improvement Mindset
  • Deadline Adherence
  • Customer service
  • Ability to create and maintain relationships
  • Critical Thinking
  • Excellent Communication
  • Multitasking
  • Adaptability and Flexibility

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, store-wide.
  • Increased productivity with a high willingness to learn picking up new skills and more efficient practices.
  • Constantly Improving communication skills through years of practice in casual and tense conversation and sales as a cashier.

Timeline

Ground Package Handler

Fed Ex Ground
11.2023 - Current

Fast Food Crew Member

Wendys Restaurant
11.2021 - 06.2024

Cashier

Stop & Shop
02.2019 - 03.2021

High School Diploma -

North Providence High School

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