Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Nathan Nicol

Nathan Nicol

Jacksonville beach, FL, 32250,FL

Summary

Personable with strong track record of promoting customer satisfaction and loyalty. Adept in managing small details and focusing on quality to provide exceptional service. Comfortable working in high-volume establishments. Energetic professional with background in food service. Skilled in dishwashing and cleaning with good knowledge of kitchen operations. Punctual team player with clear communication skills and flexibility to work evenings and weekends.

Overview

5
5
years of professional experience

Work History

Sandwich Maker

Angies
Jacksonville Beach, FL
11.2022 - Current
  • Changed gloves between tasks to ensure sanitation standards were met during preparation processes.
  • Performed opening, closing duties such as restocking coolers, freezers before closing time.
  • Followed proper procedures for preparing and storing food in accordance with health codes.
  • Assisted customers with special orders or requests as needed.
  • Trained new employees on proper operation of kitchen equipment and food handling techniques.
  • Communicated effectively with coworkers regarding customer service issues or concerns.
  • Prepared sandwiches according to customer specifications, including ingredients and condiments.
  • Cleaned the kitchen area, equipment, utensils, counters, floors. after each shift.
  • Maintained a clean and safe work environment by adhering to food safety regulations.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Organized food preparation stations and regularly replenished supplies.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Assisted customers, answered questions and resolved complaints.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Scrubbed and polished counters to remove debris and food.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Busser

Dwights
Jacksonville, FL
01.2023 - 04.2023
  • Took initiative to help others whenever necessary.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Greeted customers and answered questions about menu items.
  • Provided quick and efficient clearing of tables between courses.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Communicated effectively with kitchen staff regarding orders placed by customers.
  • Bussed and reset tables in an orderly fashion.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Ensured that each table was properly set before seating guests.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Maintained a friendly attitude towards customers at all times.
  • Organized storage areas for clean dishes and stocked linens.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Expo/ Busser

Cafe Andiamo
Ponte Vedra, FL
07.2022 - 11.2022
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.4
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Took initiative to help others whenever necessary.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Provided quick and efficient clearing of tables between courses.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Bussed and reset tables in an orderly fashion.
  • Organized storage areas for clean dishes and stocked linens.
  • Ensured that each table was properly set before seating guests.
  • Provided assistance to other bussers or waitstaff when needed.
  • Maintained a friendly attitude towards customers at all times.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Communicated effectively with kitchen staff regarding orders placed by customers.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Cleared tables to maintain high turnover rate and minimize wait times.

Smoothie Maker

Smoothie King
Jacksonville, FL
09.2019 - 07.2022
  • Cleaned and sanitized blenders between uses, ensuring food safety standards were met.
  • Followed company policies and procedures while performing duties.
  • Monitored inventory levels of ingredients and placed orders for replenishment when necessary.
  • Organized kitchen space efficiently for maximum productivity.
  • Communicated effectively with coworkers regarding daily tasks and upcoming events.
  • Demonstrated knowledge of various types of smoothies available in order to provide accurate descriptions to customers.
  • Operated cash register to process payments from customers.
  • Trained new employees on proper techniques for preparing smoothies.
  • Prepared smoothies according to customer orders, using fresh fruits and vegetables.
  • Took initiative in resolving customer complaints in a professional manner.
  • Assisted customers with menu selections, providing nutritional information as requested.
  • Adhered to all recipes, portion sizes, cooking methods and presentation specifications as set forth by the restaurant.
  • Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
  • Ensured compliance with health department regulations regarding food safety standards.
  • Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
  • Performed routine maintenance on equipment such as blenders and juicers to ensure proper functioning.
  • Followed established protocols and made smoothies according to company recipes.
  • Trained new team members in applicable job duties and practices.
  • Cleaned blenders, mopped and swept floors and stocked coolers.
  • Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
  • Maintained open lines of communication with supervisors and coworkers for smooth store operations.
  • Chopped fruit, washed greens and prepared seeds, nut milk and superfood boosters for easy access and minimal customer wait times.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Education

Sports Management And Marketing

University of North Florida
Jacksonville, FL
05-2025

Skills

  • Ingredient inspection
  • Food handling and sanitization
  • Cleaning and organization
  • Sandwich artistry
  • Food Preparation
  • Sales transaction management
  • Concise time management
  • High level of integrity
  • Quality Control
  • Cash Register Operation
  • Cash Handling
  • Superior communication skills
  • Order Accuracy
  • Meticulous execution of tasks
  • Menu knowledge
  • Guest service
  • Sanitation Procedures
  • Portion Control
  • Food rotation

Affiliations

  • Love to play pickleball and basketball with family and friends.
  • I love going to the gym, I am very consistent at going.
  • I enjoy taking my dog to the park and going on bike rides with him.

Accomplishments

  • I received the only bonus at angles sub shop's mandatory meeting when I first started. The managers had to decided who deserved this promotion between myself and 25 other employees there.
  • I was promoted to assistant manager at smoothie king at 17 years old.
  • At Cafe Andiamo, after starting at the bottom as a busser, I proved my work ethic in 2 months and got promoted to expo, then shortly after was given the opportunity to be a server there before I parted ways.

Timeline

Busser

Dwights
01.2023 - 04.2023

Sandwich Maker

Angies
11.2022 - Current

Expo/ Busser

Cafe Andiamo
07.2022 - 11.2022

Smoothie Maker

Smoothie King
09.2019 - 07.2022

Sports Management And Marketing

University of North Florida

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Nathan Nicol