Nathan Nolan
Phoenix,AZ
Summary
Organized and attentive Warehouse Coordinator successful at staying ahead of fast-paced demands by effectively coordinating documentation, inventories and team schedules. Efficient in ordering new product and reporting on important trends. Manages high workload successfully by employing excellent multitasking and prioritization skills. Forklift trained with 6 years experience on both sit down and stand up forklifts.
Overview
8
8
years of professional experience
Work History
Warehouse Operator
Charles Trent Ltd
03.2022 - 07.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used forklifts and pallet jacks to relocate products.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Verified accuracy of shipping and receiving documents and maintained records.
- Completed over 500 customer orders each day in warehouse setting
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Customer Service Assistant
Wickes Plc
02.2016 - 03.2022
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Utilized problem-solving skills to address customer queries and complaints.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
- Trained 20 new personnel regarding company operations, policies and services.
- Promptly responded to inquiries and requests from prospective customers.
Librarian
Bournemouth Council
09.2015 - 08.2018
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Located requested books on shelves and in library database and fetched items for patrons.
- Created programs and activities to promote library usage and literacy.
- Researched, planned, and set up attractive and informative library exhibits.
- Trained and supervised library staff, volunteers and other personnel.
Education
Bachelor of Science - Criminology And Forensic Studies
University of Portsmouth
Portsmouth, UK05.2020
A-Level - Psychology
Bourne Academy
Bournemouth, UK08.2017
A- Level - Chemistry
Bourne Academy
Bournemouth, UK08.2017
A- Level - Physics
Bourne Academy
Bournemouth, UK08.2017
High School Diploma -
Bournemouth School
Bournemouth, UK08.2015
Skills
- Creative Solutions
- Electrical Machines
- Critical Thinking
- Performance Goals
- Professional Relationships
- Complex Problem-Solving
- Freight Operations
- Microsoft Excel
- Order Processing
- Maintain Vehicles
- Safety
- Customer Satisfaction
Timeline
Warehouse Operator
Charles Trent Ltd
03.2022 - 07.2023
Customer Service Assistant
Wickes Plc
02.2016 - 03.2022
Librarian
Bournemouth Council
09.2015 - 08.2018
Bachelor of Science - Criminology And Forensic Studies
University of Portsmouth
A-Level - Psychology
Bourne Academy
A- Level - Chemistry
Bourne Academy
A- Level - Physics
Bourne Academy
High School Diploma -
Bournemouth School
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