Nathan Odell
Billerica
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Dunkin Donuts
Cmc Management
Billerica
03.2021 - Current
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Interacted pleasantly with guests to deliver quality customer service.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
Unemployed Due to Covid
Self-employeed
09.2020 - 02.2021
Coffee machine repair tech/PM tech (Preventative Maintenance)
Expresso Express
08.2019 - 08.2020
- Replaced faulty components in devices, including screens, batteries, and circuit boards.
- Responded to emergency repair calls in a timely and efficient manner.
- Diagnosed and repaired a wide range of electronic equipment to manufacturer specifications.
Home Companion/aide to the Elderly
Self-employeed
Billerica
06.2016 - 06.2019
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Education
High School - Telecommunications
Minuteman Technical High School
Lexington, MA06.2016
Skills
- Telecommunications
- Customer service
- Equipment maintenance
- Supply restocking
- Inventory management
- Communication
- Friendly, positive attitude
- High School level math
- Eager to learn
Intent
To work in a challenging environment and to continue to expand my skills.
Timeline
Dunkin Donuts
Cmc Management
03.2021 - Current
Unemployed Due to Covid
Self-employeed
09.2020 - 02.2021
Coffee machine repair tech/PM tech (Preventative Maintenance)
Expresso Express
08.2019 - 08.2020
Home Companion/aide to the Elderly
Self-employeed
06.2016 - 06.2019
High School - Telecommunications
Minuteman Technical High School
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