Nathan O'Donnell
Huntingtown,MD
Summary
Results-driven Utility Services Technician with extensive experience in crew management, and recognized for exceptional customer service at WSSC Water. Proficient in maintaining safety regulations and effective problem-solving, ensuring timely completion of projects and high-quality outcomes. Holds a Class A CDL and multiple water
Overview
9
9
years of professional experience
Work History
Utility Services Technician
Washing Suburban Sanitary Commission Water
Hyattsville, MD
03.2016 - Current
- Operated leak detection instruments for the purpose of determining the presence and location of leaks.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Completed routine maintenance and repair.
- Recognized by management for providing exceptional customer service.
- Large water main dewatering.
- Air valve removal and installation.
- Routine inspections.
- Pressure testing of fire hydrants and service lines.
- Performing taps to install new water services.
- New infrastructure installation (Main Line).
- Management of crew for 5+ years.
- Completion of valve shut down reports, permanent patch reports, closure of jobs.
- Sewer check valve installation and removal.
- Skilled laborer of water main repairs.
- Large valve repairs including gear removal and packing installation.
- Large bell clamp installation.
Education
High School Diploma -
Northern High School
Owings, MD06-2013
Skills
- Commercial Driver's License (Class A)
- Water and Wastewater Operators License
- Water Samplers License
- CPR
- Flaggers
- Sediment control
- 2025 Excel Training Certified
- Health and safety regulations
- Maintenance and repair
- Document preparation
- File and record maintenance
- Staff education and training
- Crew management
- Complex Repairs
- Work Planning and Prioritization
- Problem-solving
- Customer service
- Routine maintenance
- Equipment operation
- Deadline compliance
- Critical thinking
- Documentation and reporting
- Production scheduling
- Inventory management
Timeline
Utility Services Technician
Washing Suburban Sanitary Commission Water
03.2016 - Current
High School Diploma -
Northern High School
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