Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Nathan Olshansky

Westminster,Maryland

Summary

Hardworking employee with proven relationship-building and time management skills in fast-paced environments. Successful at handling tasks of any level of importance with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

Cashier & Stocking

Five Below
Eldersburg, Maryland
11.2023 - 02.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Head Cashier

Lowes Home Improvment
Westminster, Maryland
09.2022 - 05.2023
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.

Customer Support Specialist

Klik Solutions
Baltimore, Maryland
05.2021 - 10.2021
  • Maintained up-to-date knowledge of company products, services, policies, and procedures.
  • Responded to customer emails and phone calls promptly, courteously, and professionally.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maximized customer satisfaction by handling customer email and telephone interactions.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Westminster High School
Westminster, MD
05-2023

Some College (No Degree) - Business Administration

Towson University
Baltimore, MD

Skills

  • Customer Assistance
  • Payment Processing
  • ID Verification
  • Customer Service
  • Customer Service Excellence
  • Cleaning and Sanitizing
  • Conflict Resolution
  • Issue Resolution
  • Daily Reporting
  • Cash Management
  • Time Management Skills
  • Written and Verbal Communication
  • Product Knowledge
  • Organizational Abilities
  • Customer Relations
  • Guest Inquiries

Accomplishments

  • Earned 'Most Integrity' Award in High School
  • Multiple Honor Roll Student

Affiliations

  • Enjoys Fitness and strives for good health and to be the best in every aspect in life.

Timeline

Cashier & Stocking

Five Below
11.2023 - 02.2024

Head Cashier

Lowes Home Improvment
09.2022 - 05.2023

Customer Support Specialist

Klik Solutions
05.2021 - 10.2021

High School Diploma -

Westminster High School

Some College (No Degree) - Business Administration

Towson University

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Nathan Olshansky