Nathan Orozco

• Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
• Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
• Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
• Checked numbers manually and used hand-held equipment to locate products.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Watched over 5 local mall inventory’s . Sent shipments when need and recalls of product not selling . Stocking warehouse of shipment from manufacture . Update catalog of products of local 5 malls inventory.

Sent update sales and promotions.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

• Sort packages by city / zip code, Ensure all packages meet Amazon quality of delivery
• Warehouse associate for large item
• Shipclerk

• Running the store with 1-7 associates
• Helping guests find all their Halloween needs
• Assisted in managing inventory levels by monitoring stock movements between stores
• Efficiently manage delivery routes, ensuring timely and accurate deliveries
• Maintain high customer satisfaction scores through exceptional service and communication
• Meticulously handle packages, adhering to safety protocols
• Conduct thorough vehicle inspections, promptly reporting maintenance needs to minimize downtime
• Delivering packages to Amazon customers in north Houston area
• Picked and packed online orders, ensuring timely delivery and customer satisfaction
• Managed nationwide stock replenishment, optimizing inventory levels
• Controlled inventory, reducing discrepancies and improving accuracy
• Processed incoming shipments, verifying contents against purchase orders
• Operated forklifts and pallet jacks to efficiently unload materials
• Managed 6 mall locations inventory in California near wear warehouse
• Managed merchandise stocking, ensuring optimal product availability for guests
• Handled cashier duties, maintaining accuracy and efficiency in transactions
• Facilitated guest control during special events, enhancing overall experience
• Operated in front and back of house retail, supporting seamless store operations
• Conducted guest experience surveys, gathering valuable feedback for improvements

• Development of 4 Process assistant's
• Launched sites hazmat transshipments
• Launched UPP Ariel tracker site compliance was 0% from January 2022- April 2023 now trending at 49.86% compliance
• Development of 6 Interns area managers
• Stream line trans out problem solve training
• Over seen 60 associates

• Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality control standards established by network regional team
• Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed
• Lead a team of 20 associates and develop them into indirect roles and identify future building leaders
• Earned the trust of my team and leaders by sharing knowledge of dock flow and leading by example of safe ship dock operations
• Aiding in the training of all externals AM's and interns to the out bound dock
• Excellent interpersonal skills and able to empathize with the team, offering feedback to improve others while welcoming feedback from peers to improve one's self
• Launched RSR for Inbound and trained all PGs on all shifts
• Launched Ship Dock outbounds Container Management/quality

• Hostler driver, Guard shack AA, Yard auditor, Mid shift Poc, Working co-aside with operations to ensure customer shipments are sent out and properly validated
• Audited trailers to report missing and found trailers deep dive to find the information on set trailer
• Check in deliveries and shipments from other sites and sending to sites making sure of no late's on operations and support side
• Making cases for the operations team when requested or on bias action
• Work as a peer trainer on an as needed basis to support the business
• Adhere to company rules and regulations and make safety a priority at all times
• Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain a fluid trailer pool
• Operate Commercial Motor Vehicles (CMVs) on non-public roads or in yard to move trailers to/from dock and parking locations

• Inbound Lead roles, Inbound: QB (a leadership position that runs problem solve and directs the team), PG (helps run flow as a leader in the mod), problem solver (position that identifies and solves product problems), pallet runner/ water spider (helps work flow in the mod stay continuous)
• Stow merchandise according to Amazon's procedures while ensuring its excellent condition to be shipped to the customer
• Ensure all products are stowed within a timely manner while maintaining my productivity above 100% each week
• I can do the following indirect roles: water-spider, VRC operator, and pallet runner
• I could also do other labor share work consisting of Outbound Dock: Inducting, loading trailers
• Also help supporting teams such as Non-Inventory with running pallets to their super market for singles, pack, and slam farm to ensure they have work supplies at all times
• I always ensure the task im given is completed and do anything to complete it
• I can multi-task multiple roles and stay until the jobs finished, RSR PG for Fhn nights also trainer for rsr, process guide / problem solvers

• Loading all delivery trucks for the Ontario / Rancho area
• Loading all 53ft trailers for Ontario to out of state hubs
• Supporting safety and union shop meetings

• Cashier
• After hour stock room
• Customer service rep
• Visual display builder

• Cashier
• Stock room associate
• Updating sale prices daily in the early morning