Nathan Osborne
Tampa,FL
Summary
Dedicated Deputy Sheriff bringing four years of excellent performance in a law enforcement role. Experience investigating cyber crimes and troubleshooting problems. Always looking to learn and improve. Bringing eight years of customer service through the food service industry. A focus on serving people through strong communication and a desire solve problems.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Deputy
Hillsborough County Sheriff's Office
Tampa, FL
11.2019 - Current
- Trained new officers on proper patrol procedures and techniques.
- Prepared detailed written reports documenting incident information and investigative activities.
- Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
Trainer
Chick-fil-A
Mt. Pleasant, SC
01.2013 - 10.2019
- Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.
- Analyzed customer feedback surveys to determine areas needing improvement in the food service department.
- Handled customer complaints over the phone and in person.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
Bachelor of Arts - Communications
University of South Florida
Tampa, FL06.2019
Skills
- Analytical
- Focused
- Team Oriented
- Creative Problem-Solver
- Customer Service
- Quick Learner
- Experienced in both Windows and MacOS
Accomplishments
- Deputy of the Quarter
- Field Training Deputy
Certification
- CompTIA A+ Certified
- CompTIA Network+ Certified
- CompTIA Security+ Certified
Timeline
Deputy
Hillsborough County Sheriff's Office
11.2019 - Current
Trainer
Chick-fil-A
01.2013 - 10.2019
Bachelor of Arts - Communications
University of South Florida
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