Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Ouellet

Medford,MA

Summary

Senior Quality Assurance professional with extensive experience in deviation investigations, CAPA management, and inspection readiness within FDA-regulated pharmaceutical manufacturing environments. Proven ability to provide independent QA oversight, critically assess root cause and CAPA effectiveness, and drive continuous improvement initiatives that enhance batch release readiness and quality system performance. Experienced in FDA inspections with zero observations, electronic QMS platforms (Veeva QMS, TrackWise), and cross-functional leadership. Strong advocate for a culture of quality and patient safety.

Overview

6
6
years of professional experience

Work History

Senior Associate, Quality Assurance

Veranova
Devens, Massachusetts
05.2024 - Current
  • Provide quality oversight and approval of minor, major, and OOS/OOT deviation investigations, associated CAPAs, and effectiveness checks in Veeva QMS (additional experience with TrackWise), ensuring alignment with internal SOPs.
  • Served as part of QA leadership in the audit backroom during an FDA inspection resulting in zero Form 483 observations and no quality findings.
  • Led a 5S continuous improvement initiative to optimize the Executed Batch Record (EBR) correction and review process, eliminating bottlenecks and enabling proactive batch release preparation.
    Implemented weekly EBR check-ins, visual management tools, and escalation mechanisms to improve correction timeliness and oversight.
    Enabled QA to approve and sign off EBR review weeks ahead of the QTA release schedule, improving release readiness and operational efficiency.
  • Led a Product Changeover (PCO) process improvement initiative, eliminating a significant EBR backlog and revising SOPs to improve compliance, data integrity, and throughput.
  • Championed and implemented the QA GMP Walkthrough Training Program across both New England sites:

- Completely revised legacy SOPs to align with current practices and ICH guidelines.
- Designed GMP walkthrough observation forms and developed an observation tracking and trending tool to identify systemic issues.
- Trained personnel to become GMP walkthrough trainers, strengthening site-wide inspection readiness.

  • Conduct batch record review and final batch disposition, ensuring documentation accuracy and regulatory compliance.
  • Support internal and external audits by preparing documentation, reviewing historical audit responses, and presenting quality system topics as needed.
  • Actively promote a culture of quality and safety through leadership of the S.C.O.R.E. (Stop, Confirm, Observe, Review, Execute) program.

Production Supervisor

Veranova
Devens, Massachusetts
05.2023 - 05.2024
  • Led GMP manufacturing operations while maintaining strict compliance with FDA, cGMP, and environmental safety regulations.
  • Increased batch output by 25% and production volume by 10% through optimization of staffing, equipment utilization, and workflow efficiency.
  • Drove a strong quality culture, reducing deviation rates through proactive floor presence, daily checks, and step-to-completion practices.
  • Authored and reviewed GMP documentation including batch records, deviations, SOPs, batch reports, and change controls.
  • Coached and developed team members, improving retention and performance through structured feedback and career development planning.

Senior Chemist I

Veranova (formerly Johson Matthey)
Devens, Massachusetts
07.2020 - 05.2023
  • Led kilo-scale synthesis and purification of pharmaceutical compounds in a GMP-regulated environment.
  • Authored deviation reports and partnered closely with QA to develop compliant CAPAs using 6M and 5-Why root cause analysis.
  • Improved product yield through purification efficiency initiatives adopted into routine kilo operations.
  • Generated client-facing technical updates and internal progress reports.

Education

Master of Science - Chemistry

Worcester Polytechnic Institute
Worcester, MA
12-2022

Bachelor of Science - Biochemistry

Worcester Polytechnic Institute
Worcester, MA
05-2020

Skills

  • Deviation, OOS/OOT Investigations
  • Process optimization
  • GMP compliance
  • Veeva QMS
  • CAPA & Effectiveness Checks
  • Audit & Inspection Readiness
  • GMP Walkthrough Program
  • Final Batch Disposition
  • SOP Authoring & Revisions
  • Change Controls
  • Leadership
  • Teamwork and Collaboration
  • Critical Thinking
  • Attention to Detail
  • Risk Assessment
  • ICH Q10
  • Root Cause Analysis (5-Why, 6M, Fishbone)

Timeline

Senior Associate, Quality Assurance

Veranova
05.2024 - Current

Production Supervisor

Veranova
05.2023 - 05.2024

Senior Chemist I

Veranova (formerly Johson Matthey)
07.2020 - 05.2023

Master of Science - Chemistry

Worcester Polytechnic Institute

Bachelor of Science - Biochemistry

Worcester Polytechnic Institute
Nathan Ouellet