NATHAN PAQUETTE

Perform high complexity preventive and ad hoc maintenance on various instrumentation in the
laboratory (i.e., LCMMS, HPLC, GCMS, GCFID, ICPMS, and any upcoming new technology); assist in
instruments installations
• Perform experiments and suitability tests to evaluate new laboratory instruments and meet QA
criteria for release to the laboratory operations
• Perform troubleshooting of instrumentation, including communication, software, and hardware.
• Performs troubleshooting of assay-related issues in relation to instrument issues (i.e., low counts,
irregular pressure traces, retention times, reagents, etc.)
• Ensure appropriate documentation is in place and maintain documentation to comply with
guidelines of accreditation bodies and governmental agencies, manufacturers, and department
recommendations
• Maintain a high level of competency and expertise with instrumentation (i.e., reading related
articles, attending workshops, in-house lectures, off-site training, and seminars)
• Maintain inventory of critical parts for instrumentation
• Assist in special projects from the manager or other department managers and directors as
needed
• Demonstrate initiative by making efficiency and productivity suggestions and providing consistent
feedback
• Maintain all regulatory agency compliance requirements through documentation, audits, and
corrective action
• Manage relationships with external service providers and coordinate with laboratory operations
to schedule instrument service

• Planned, scheduled, and delegated daily work to a team of employees.
• Maintained quality assurance and customer satisfaction objectives.
• Managed team performance by training, mentoring, disciplining, and motivating employees.
• Organized work to meet demanding production goals based on POS data.
• Determined maintenance requirements and assigned repairs to qualified employees.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

• Performed routine lab and department maintenance to keep the area clean and orderly.
• Operated essential laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave, and multiple types of evaporators.
• Documented information by maintaining daily logs and equipment record books.
• Trained new associates in laboratory procedures and standards.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.