NATHAN PASSARELLI

Dedicated and adaptable professional with extensive experience in office administration, warehouse operations, and customer service. Successfully managed daily operations, optimized processes, and consistently provided exceptional support in fast-paced environments. Strong critical thinking, problem-solving, and effective communication skills enable successful collaboration with diverse teams. Committed to contributing to organizational success through efficient management and a proactive approach to challenges.

Successfully manage daily office operations, including managing schedules, coordinating communication between departments, organizing meetings, maintaining records, and ensuring efficiency. Handle administrative tasks such as budgeting, payroll, and office supply management, and maintain accurate records of invoices, contracts, and customer information to support efficient operations, providing support to staff, and fostering a positive work environment. Several multifaceted roles required strong organizational skills, effective communication, and the ability to manage multiple tasks simultaneously, deliver exceptional customer service, process credit applications and orders, communicate with clients regarding delivery timelines and any changes, ensure a high level of customer service, schedule and oversee installation appointments, ensure all necessary materials and equipment are prepared, address and resolve any operational or customer service issues that may arise during delivery or installation processes, lead installation teams, provide guidance and support to ensure projects are completed on time and to specifications, manage inventory, invoices, order entries, and deliveries, oversee multiline phone systems and all office activities, implement effective time management strategies, set up display booths for sales shows, and manage logistics for installations, ensure efficient operations within a warehouse setting by organizing processes, operating forklifts, and contributing to production tasks. Strong attention to detail, teamwork, and adaptability are key competencies; customize doors to meet client specifications; load and unload delivery trucks; drive delivery vehicles; assist mechanics; maintain shop equipment; perform office tasks as needed to support overall operations; operate and maintain specialized machinery used in the production of mattresses. This role requires attention to detail, mechanical aptitude, and the ability to work efficiently in a fast-paced production setting; safely and efficiently run quilting, cutting, and sewing machines to produce mattress components; ensuring quality and precision; continuously oversee the manufacturing process; checking for defects and adjusting machinery as needed to maintain product standards; load and unload materials, such as foam, fabric, and batting; ensuring they are prepared for production; inspect finished products for compliance with quality specifications and report any issues to supervisors; perform routine maintenance on machines to prevent breakdowns, including cleaning, lubricating, and replacing worn parts; and adhere to all safety protocols and guidelines to ensure a safe working environment for oneself and colleagues

• Supervised a team of seven staff members
• Streamlined communications with customers

• Advanced Forklift Operator Certification - Forklift University.