Nathan Perkins
Golden,CO
Summary
Between Illegal Pete's and Esp Hi-Fi i have learned both speed and quality. At Pete's, there is a huge need for speed as our bar fills up from a full 360. Between both I have learned to remain calm in fast-paced environments while still providing both quality and knowledge about cocktails, spirits, wine and beer. Now at The Broken Cage, I have gained knowledge on all of the classic cocktail options, as well as interesting flavor combinations for some modern cocktails. When working at red rocks, I speak with up to thousands of people a day and maintain a clear and focused mindset. After years now in the service industry I can confidently say, I have gained experience within serving and making quality food and beverage. Making and serving drinks has turned into a passion of mine.
Overview
11
11
years of professional experience
Work History
Bartender
The Broken Cage
Denver, CO
01.2024 - Current
- Expertise in crafting traditional and modern drinks.
- Ensured accurate serving of beer and wine.
- Executing tasks in both serving and bartending roles.
- Performed comprehensive cleaning.
- Created innovative beverage combinations.
- Acquired knowledge on different types of spirits.
- Displayed unwavering concentration amidst heavy workloads.
- Demonstrated strong ability to handle concurrent projects.
- Maintained a clean workspace.
- Developed an understanding of various houseplants.
- Curated appealing spaces.
- Increased sales by recommending premium spirits and wines.
- Executed event curation strategies for seamless experiences.
- Handled both food and beverage.
- Helped in developing seasonal cocktails and an understanding of seasonal beer options.
- Brought in regulars to help boost weekly sales.
- Ensured drinks and food were served in a timely manner.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Implemented feedback from customers to improve service quality and menu offerings.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees to perform duties.
Merchandiser
Red Rocks Ampitheater \
Morrison, CO
03.2023 - Current
- Organized displays according to company standards and specifications.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Performed regular price checks on select items throughout the store location.
- Provided feedback from customers regarding product selection, display, and pricing.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Developed creative visual merchandising campaigns to focus on selling older inventory.
Bartender
Illegal Pete’s
Denver, CO
07.2019 - 03.2024
- Poured wine, beer and cocktails for patrons.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Upsold customers from shelf to premium brands to help boost sales.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collected and organized daily till totals and tips.
- Trained new bartenders on drink preparation and upselling techniques.
- Balanced daily registers and generated sales reports for management.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Cook
Illegal Pete’s
Denver, CO
07.2017 - 03.2024
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Managed portion control using correct utensils during preparation and plating.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Grilled and deep fried various foods from meats to potatoes.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Used standardized recipes and other instructions to prepare food.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Replenished food items from inventory and rotated ingredients.
- Set up and performed initial prep work for soups, sauces and salads.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Followed established procedures and requirements for safe food handling, storage and service.
Bartender
ESP Hi-Fi
Denver, CO
11.2021 - 09.2022
- Poured wine, beer and cocktails for patrons.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Upsold customers from shelf to premium brands to help boost sales.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Planned and coordinated special events to boost customer numbers and profits.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Assistant Kitchen Manager
Illegal Pete’s
Denver, CO
03.2018 - 10.2020
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Maintained budgeted food costs using tools within inventory management system.
- Delegated work to staff, setting priorities and goals.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Received, organized and rotated paper goods and food ingredients.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Resolved problems or concerns to satisfaction of involved parties.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Coached staff on strategies to enhance performance and improve customer relations.
- Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw food preparation, production and presentation according to quality standards.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Trained new employees to perform duties.
- Explained goals and expectations required of trainees.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
Cook Manager
Tokyo Joe's
Lakewood, CO
10.2013 - 07.2017
- Delegated work to staff, setting priorities and goals.
- Oversaw food preparation, production and presentation according to quality standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Inspected dining and serving areas for cleanliness and proper setup.
- Ordered food supplies every week to restock inventory, remaining aware of budgets.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Helped out in various capacities on line when restaurant was extremely busy or when employees were absent.
- Evaluated staff job performance, rewarded excellent work and issued disciplinary action when appropriate.
- Distributed food to service staff for prompt delivery to customers.
- Trained new employees to perform duties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Employed training and motivational techniques to keep atmosphere constructive for employees.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Educated culinary staff on all current safety and food regulations to keep kitchen compliant.
- Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.
- Coached staff on strategies to enhance performance and improve customer relations.
- Trained kitchen staff in safely operating and handling equipment, machinery and utensils.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Prepared recipes, menu cycles and portion sizes within restaurant budgets.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained and built strong culinary team.
- Resolved problems or concerns to satisfaction of involved parties.
- Directed preparation, delivery and service of catering and special meal requests.
- Explained goals and expectations required of trainees.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Assisted staff by serving food and beverages or bussing tables.
Education
High School Diploma -
Golden High School
Golden, CO05.2013
Electrician
Red Rocks Community College
Denver, COSkills
- Safe Serving Knowledge
- Outstanding Customer Service
- Health Codes Compliance
- Suggestive Selling
- Anticipating Guest Needs
- Beer, Wine and Soju Cocktails
- Maintaining Glassware Stock
- Extensive Spirits Knowledge
- Proficient in Mixology
- Multitasking and Prioritization
- Handling Difficult Customers
- Bar Operations and Logistics
- Age Identification and Compliance
- Professional Service Standards
- TIPS Certified
- Teamwork and Professionalism
- Identification and Compliance
- Food and Beverage Service
- Cocktail Service
- Cleaning and Sanitizing
- Ability to Lift 100 Pounds
- Responsible Serving
- Food Preparation
- Extensive Beer Knowledge
- Mixology Techniques
- Interpersonal Relationships
- Hospitality and Guest Service
- Elegant Garnish Station Setup
- Cocktail List Development
- Excellent Judgment
- Extensive Wine Knowledge
- Wine and Liquor Expertise
- Cash Register Operation
- Maintaining a Clean Bar
- Food Service
- Cash and Credit Transactions
- Employee Training
- Organizational Ability
- Outgoing Personality
- Service-Oriented Mindset
- POS
- Merchandising trends
- Vendor relations
- Sales techniques
- Product inventory counts
- Active listener
- Friendly and outgoing
- Space planning
- Pricing strategy
- Promotional planning
References
References available upon request.
Timeline
Bartender
The Broken Cage
01.2024 - Current
Merchandiser
Red Rocks Ampitheater \
03.2023 - Current
Bartender
ESP Hi-Fi
11.2021 - 09.2022
Bartender
Illegal Pete’s
07.2019 - 03.2024
Assistant Kitchen Manager
Illegal Pete’s
03.2018 - 10.2020
Cook
Illegal Pete’s
07.2017 - 03.2024
Cook Manager
Tokyo Joe's
10.2013 - 07.2017
High School Diploma -
Golden High School
Electrician
Red Rocks Community College
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