Nathan Peters
Clayton
Summary
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Operations
Thousand Islands Emergency Rescue Service
06.2024 - Current
- Experienced Paramedic Director of Operations with a strong background in emergency medical services (EMS) leadership
- Skilled in overseeing daily operations, managing personnel, ensuring compliance with safety regulations, and optimizing the delivery of patient care
- Proven ability to lead teams, implement operational improvements, and manage resources effectively in high-pressure environments
- Oversee the daily operations of EMS services, ensuring efficient and effective delivery of patient care
- Manage and supervise paramedic and emergency medical technician (EMT) personnel, including hiring, training, scheduling, and performance evaluations
- Develop and implement operational policies, procedures, and best practices to enhance the efficiency and quality of emergency services
- Ensure compliance with local, state, and federal regulations, including safety standards, patient care protocols, and accreditation requirements
- Coordinate with hospitals, emergency response teams, and other healthcare organizations to improve patient outcomes and ensure smooth care transitions
- Monitor and analyze operational metrics (e.g., response times, patient satisfaction, staff performance) to identify areas for improvement and implement corrective actions
- Manage the procurement, maintenance, and inventory of medical equipment and supplies to ensure readiness and quality of service
- Oversee budget planning and cost management, optimizing resources while maintaining high-quality patient care
- Develop and lead training programs to enhance the skills and knowledge of paramedic and EMT staff, ensuring continuous professional development
- Act as the liaison between the EMS department, government agencies, and the community to promote the organization's mission and improve public health services
- Respond to critical incidents or large-scale emergencies as a senior operational leader, providing support and strategic direction
Paramedic
Guilfoyle Ambulance Service
03.2011 - 12.2024
- Experienced paramedic with a strong ability to respond to medical emergencies, provide immediate care, and ensure patient safety during transport
- Skilled in assessing patient conditions, administering life-saving interventions, and collaborating with healthcare professionals to deliver quality emergency care
- Respond to emergency calls, providing rapid medical care in pre-hospital settings
- Assess patient conditions, identify medical issues, and determine appropriate treatment
- Administer advanced life support (ALS), including airway management, CPR, medication administration, and intravenous (IV) therapy
- Safely transport patients to medical facilities while monitoring their condition and making necessary adjustments to care
- Collaborate with emergency room staff and other healthcare providers to ensure smooth transition of care
- Maintain and operate emergency medical equipment, including defibrillators, EKG machines, and ventilators
- Keep accurate and detailed patient care records, including assessments, treatments, and outcomes
- Provide emotional support and reassurance to patients and their families in stressful situations
- Follow established protocols, ensuring compliance with state and local regulations, including infection control and patient confidentiality
- Participate in ongoing training and development to stay current with medical advancements and safety standards
Paramedic Crew Chief
Thousand Islands Emergency Rescue Service
03.2019 - 06.2024
- Experienced paramedic with a strong ability to respond to medical emergencies, provide immediate care, and ensure patient safety during transport
- Skilled in assessing patient conditions, administering life-saving interventions, and collaborating with healthcare professionals to deliver quality emergency care
- Respond to emergency calls, providing rapid medical care in pre-hospital settings
- Assess patient conditions, identify medical issues, and determine appropriate treatment
- Administer advanced life support (ALS), including airway management, CPR, medication administration, and intravenous (IV) therapy
- Safely transport patients to medical facilities while monitoring their condition and making necessary adjustments to care
- Collaborate with emergency room staff and other healthcare providers to ensure smooth transition of care
- Maintain and operate emergency medical equipment, including defibrillators, EKG machines, and ventilators
- Keep accurate and detailed patient care records, including assessments, treatments, and outcomes
- Provide emotional support and reassurance to patients and their families in stressful situations
- Follow established protocols, ensuring compliance with state and local regulations, including infection control and patient confidentiality
- Participate in ongoing training and development to stay current with medical advancements and safety standards
Paramedic Lab Instructor
Jefferson Community College
10.2016 - 08.2018
- Assisting in the paramedic lab with training of new paramedics
Patient Care Assistant
Samaritan Medical Center
08.2013 - 03.2014
- Answer patient call signals, signal lights, or intercom systems to determine patients' needs
- Assist nurses or physicians in the operation of medical equipment or provision of patient care
- Change bed linens and make patient beds
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses
- Feed patients or assist patients to eat or drink
- Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff
- Record height or weight of patients
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
Seasonal Laborer
Jefferson County Highway Department
06.2010 - 10.2010
- Maintain buildings and outlying areas at all of facilities in a neat and orderly fashion and provide labor assistance to other trades
- Make minor repairs to buildings and furnishings such as tightening screws, securing loose parts, etc
- Mowing grass using powered walking type lawn mower
- Cutting weeds using hand or powered weed cutters
- Clearing lawn and grounds under and around buildings and work area of foreign materials and disposes of materials as directed
- Assists skilled trades or craftsmen by retrieving tools or materials; holds, moves, lifts, or carries items
- Assist with cleaning equipment and work areas
- Maintain and dig grade trenches with hand tools
- Fill and level holes in roadways; set forms, mixes and pours concrete
- Overhaul, move, sort, arrange, and stack a variety of supply items
- Assist with operating a jack hammer or power tools
Seasonal Aide
General Brown Central School District
07.2008 - 08.2008
- Washing, undercoating and assisted the mechanic in the maintenance of school buses
Education
Paramedic Certificate - Paramedic Program
Jefferson Community Collage
Watertown, NY05.2015
High School Diploma -
General Brown Central School District
Dexter, NY06.2010
Certificate in heavy equipment operation -
Bohlen Technical Center
Watertown, NY06.2010
Skills
- Emergency Response Specialist
- Operational leadership
- Budget management
- Performance evaluation
- Staff training
- Crisis response
- Data analysis
- Quality assurance
- Patient care coordination
- Emergency response planning
Accomplishments
New York State EMS ALS Provider of the Year 2024
North Country EMS Program Agency ALS Provider of the Year 2023
Certification
- New York State Paramedic
- FEMA ICS-ICS-100 Certification
- FEMA ICS-200 Certification
- FEMA ICS-340 Certification Holder
- FEMA ICS-5a Certified
- FEMA ICS-700 Certification
- FEMA ICS-800 Certification
- Certified Lab Instructor
- Emergency Medical Dispatcher
- Advance Cardiac Life Support Instructor
- Pediatric Advance Life Support Instructor
- Basic Life Support Instructor
Timeline
Director of Operations
Thousand Islands Emergency Rescue Service
06.2024 - Current
Paramedic Crew Chief
Thousand Islands Emergency Rescue Service
03.2019 - 06.2024
Paramedic Lab Instructor
Jefferson Community College
10.2016 - 08.2018
Patient Care Assistant
Samaritan Medical Center
08.2013 - 03.2014
Paramedic
Guilfoyle Ambulance Service
03.2011 - 12.2024
Seasonal Laborer
Jefferson County Highway Department
06.2010 - 10.2010
Seasonal Aide
General Brown Central School District
07.2008 - 08.2008
High School Diploma -
General Brown Central School District
Certificate in heavy equipment operation -
Bohlen Technical Center
Paramedic Certificate - Paramedic Program
Jefferson Community Collage
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