Nathan Pingor
Houston,TX
Summary
Dynamic leader with a proven track record at Red Sun Racing LLC, excelling in operations management and fostering robust customer relations. Skilled in sales negotiation and effective team leadership, I spearheaded initiatives that significantly enhanced customer satisfaction and team performance. My strategic approach to business planning and staff development has consistently driven success and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise to continue to challenge myself as I grow.
Overview
11
11
years of professional experience
Work History
Owner/Operator Manager
Red Sun Racing LLC
2019.09 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service and cultivated friendly interactions, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services, products, and transparent communication.
- Managed all operations for optimal efficiency, streamlining processes to provide the best possible customer experience.
- Appraised all vehicles, both foreign and domestic, to ensure high quality vehicles and to maximize profit for the store.
- Handled all accounting, financing, trade-in's, and purchase agreements.
- Crafted and executed all contracts relevant to the business and client interactions.
- Managed all employee responsibilities including client follow-up, sale pencils, finance and contract, marketing, service, PPI, and purchases.
- Oversaw all import/export filings, processes, and delivery, including all federal paperwork and documentation.
- Led, trained, and operated a motivated, efficient, ambitious, and deal-hungry team of go-getters.
BDC Sales Manager
Team Gillman
2017.10 - 2019.09
- Conducted regular competitor analysis to identify potential areas for improvement or expansion within our own offerings.
- Reduced attrition rates by fostering a positive work environment that encouraged professional growth and development.
- Regularly attended industry events to network with potential clients, partners, and stay informed about market trends and new products.
- Developed strong client relationships for higher customer satisfaction and repeat business.
- Trained sales staff about the product and interfaced directly with clients to ensure satisfaction.
- Met with management weekly to provide updates regarding CSI and survey scores and client satisfaction.
Head Instructor
Tutoring Center
2015.01 - 2017.07
- Collaborated with fellow instructors to share best practices and develop new teaching strategies.
- Streamlined curriculum development process, resulting in more engaging and effective lessons for students.
- Contributed to a positive school culture by participating in extracurricular activities like clubs or sports teams as an advisor or coach.
- Implemented creative classroom management techniques that improved student behavior and focus.
- Created a safe space for all learners by implementing clear expectations for behavior and promoting respect among peers.
Radio Talk Show Host
University of Houston
2013.08 - 2016.05
- Monitored listener feedback through call-ins, emails, texts messages, maintaining a clear understanding of audience preferences and expectations.
- Worked closely with audio engineers to ensure optimal sound quality during live broadcasts and post-production editing processes.
- Collaborated with producers and marketing team to create promotional materials for upcoming episodes.
- Enhanced show''s reputation by consistently delivering high-quality interviews with notable personalities.
- Developed compelling content for each episode, resulting in increased audience retention and loyalty.
Host
Campus News Outlets
2013.08 - 2015.05
- Deployed to news events locales to provide on-the-ground broadcast solutions and news coverage.
- Planned and conducted research and pitched long-form stories to promote investigative news topics.
- Drafted news headlines for broadcasting to capture listeners with clear and condensed writing.
- Collaborated with producers and management to develop newscasts, promotions and teases.
- Boosted ratings by consistently delivering accurate, timely, and entertaining news updates and captivating stories.
Education
Bachelor of Arts - Corporate Communications
University of Houston - Downtown
Houston, TX12.2018
Skills
Operations Management
Business Planning
Sales negotiation
Staff Training and Development
Marketing expertise
Strong Work Ethic
Vehicle inspections
Foreign Trade Experience
Customer Relations
Effective Team Leadership
Sales Strategies
Employee Motivation
Payroll Administration and Timekeeping
Goal Setting
Direct Sales
Additional Information
Fluent in English
Conversational in Spanish
Conversational in Hebrew
Timeline
Owner/Operator Manager
Red Sun Racing LLC
2019.09 - Current
BDC Sales Manager
Team Gillman
2017.10 - 2019.09
Head Instructor
Tutoring Center
2015.01 - 2017.07
Radio Talk Show Host
University of Houston
2013.08 - 2016.05
Host
Campus News Outlets
2013.08 - 2015.05
Bachelor of Arts - Corporate Communications
University of Houston - Downtown
Similar Profiles
Maximo De LeonMaximo De Leon
Club Leader at Salpointe Catholic High School: Racing The SunClub Leader at Salpointe Catholic High School: Racing The Sun
Hetavi Girish PatelHetavi Girish Patel
Harvest Cellar Hand at Red Sun FarmHarvest Cellar Hand at Red Sun Farm
April HartsookApril Hartsook
Crop Worker at Red Sun FarmsCrop Worker at Red Sun Farms