Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Nathan Ponce

El Paso,USA

Summary

I am a dedicated and reliable customer service professional with extensive experience across multiple industries, including retail, grocery, and more. Throughout my career, I have developed a strong ability to engage with customers, consistently providing exceptional service that fosters positive experiences and long-term relationships. I am passionate about ensuring that every interaction leaves a lasting impression, contributing not only to customer satisfaction but also to the overall success of the team and company.

My skill set includes excellent communication and problem-solving abilities, allowing me to address customer inquiries and resolve issues swiftly and efficiently. I am highly adaptable, able to thrive in fast-paced and ever-changing environments. My energy and enthusiasm for my work make me a valuable asset to any team. I am also committed to continuous improvement, always eager to learn new skills and techniques to stay ahead of industry trends. As a proactive worker, I take the initiative to identify opportunities for improvement and support company growth and operational efficiency. Whether working independently or as part of a team, I am driven by a desire to contribute to the organization’s goals while maintaining a positive and customer-focused mindset.

Overview

2
2
years of professional experience

Work History

Sales Associate

Walmart
04.2023 - 01.2025
  • Provided exceptional customer service by assisting customers with inquiries, purchases, and problem resolution
  • Maintained a well-organized sales floor and ensured inventory was properly stocked
  • Operated OGP systems efficiently by picking customers orders and dispensing them
  • Collaborated with team members to improve store efficiency and meet sales goals

Retail Associate

Academy Sports + Outdoors
06.2024 - 11.2024
  • Assisted customers in finding products and provided knowledgeable recommendations
  • Restocked merchandise and maintained an orderly store layout
  • Processed transactions quickly and accurately while ensuring a positive customer experience
  • Worked closely with the team to meet daily sales targets and improve customer satisfaction

Grocery Clerk

El Super
09.2022 - 03.2023
  • Delivered excellent customer service by assisting shoppers with locating products and answering questions
  • Stocked shelves and ensured all items were properly labeled and displayed
  • Maintained cleanliness and organization of the store for a welcoming shopping environment
  • Assisted in inventory management and restocking as needed

Education

High School Diploma -

Ysleta High School
El Paso, Texas
06.2023

Skills

  • Customer service
  • Communication skills
  • Cashiering
  • Computer skills
  • Sales
  • Merchandising
  • Retail Sales

Timeline

Retail Associate

Academy Sports + Outdoors
06.2024 - 11.2024

Sales Associate

Walmart
04.2023 - 01.2025

Grocery Clerk

El Super
09.2022 - 03.2023

High School Diploma -

Ysleta High School
Nathan Ponce