Nathan Prather
Clarksville,OH
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Gold Star Chili
11.2020 - 04.2024
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Assistant Director of Food & Beverage
Camp Cedar
03.2023 - 08.2023
- Reduced operational costs through diligent inventory management and vendor negotiations.
- Coordinated special events and promotions to boost restaurant visibility and attract new patrons.
- Collaborated with the executive chef on seasonal menu changes, balancing guest preferences with cost efficiency.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
Food and Beverage Supervisor
Cedar Fair
01.2020 - 05.2023
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
- Consistently met or exceeded sales targets through effective team leadership and motivation tactics.
Guest Service Representative
TopGolf
01.2021 - 04.2021
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
Education
Bachelor of Science - Forensic Science
Arizona State University
Tempe, AZ05.2029
No Degree - Hospitality
Sinclair Community College
Dayton, OH08.2023
Skills
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Inventory control and record keeping
- Operations Management
- Continuous Improvement
- Negotiation
- Production Management
- Team Leadership
- Problem-Solving
Accomplishments
- Eagle Scout Award
Certification
- ServSafe Food Certification Level 2
August 2021
- Hospitality and Restaurant Management
October 2022
- Human Resources Management and Supervision
December 2022
Timeline
Assistant Director of Food & Beverage
Camp Cedar
03.2023 - 08.2023
Guest Service Representative
TopGolf
01.2021 - 04.2021
Shift Supervisor
Gold Star Chili
11.2020 - 04.2024
Food and Beverage Supervisor
Cedar Fair
01.2020 - 05.2023
Bachelor of Science - Forensic Science
Arizona State University
No Degree - Hospitality
Sinclair Community College
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