Dynamic sales professional with a proven track record at Saver Group Tobacco LLC, excelling in relationship building and achieving sales targets. Skilled in cash handling and inventory management, I consistently enhance customer satisfaction through exceptional service and effective problem-solving, driving team success and fostering loyalty.
Overview
24
24
years of professional experience
Work History
Tobacco Sales Assistant Manager
Saver Group Tobacco LLC
07.2021 - 09.2025
Increased sales by building strong customer relationships and providing excellent service.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Helped customers locate products and checked store system for merchandise at other sites.
Processed transactions accurately while maintaining a high level of customer service.
Met and exceeded sales targets consistently, contributing to overall team success.
Assisted customers with prompt and polite support in-person and via telephone.
Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Sales Associate
Family Dollar
06.2020 - 07.2021
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Owner/Operator
Nate's Antique's
03.2006 - 07.2019
Negotiated contracts with vendors to secure favorable terms for the business.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Contributed positively to the local community through involvement in various events or charitable organizations.
Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
Owner/Operator
Radabaugh Auto Motive Service and Repair
06.2005 - 07.2019
Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Managed day-to-day business operations.
Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Increased customer satisfaction by providing high-quality services and timely communication.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Trained and motivated employees to perform daily business functions.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Owner/Operator
N.E.T Lawn Care and Landscaping
03.2002 - 07.2019
Assessed income and expenses and adapted plans to improve profit levels.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Implemented effective financial management practices, improving cash flow and profitability.
Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.