
Driven professional with a strong history in retail management. Known for exceeding sales targets and enhancing customer satisfaction through effective team leadership and strategic sales techniques. Ready to leverage expertise in store organization and time management to achieve business objectives.
Led a team of 15 associates focused on sales and exceptional customer service.
Exceeded store goals by over $600,000 in 2025 through strategic selling techniques.
Continued growth into this year by prioritizing high metrics and performance standards.
Led a sales-focused team to boost client memberships and product sales. My team would execute 30 daily calls individually for scheduling licensed massage therapists and estheticians. Maintained relationships with repeat clients through effective cold calling. Achieved location-specific goals consistently across four stores. Maintained great satisfaction with both front and back house staff via clear communication. Developed strategies to enhance client engagement and increase product sales. Monitored team performance to ensure alignment with overall sales objectives.
Surpassed sales expectations, leading to promotion at Folsom Palladio location from Elk Grove within my first 6 months. Accumulated over 2 million dollars in sales throughout my time at this company. Provided top-tier customer service while ensuring store remained clean and organized. Achieved daily goal of over 30 cold calls, driving strong lead generation efforts. Partnered effectively with associates to optimize overall customer satisfaction.