Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathan Rasto

Cheney,WA

Summary

Reliable and attentive professional with a strong background in customer service and care support. Experienced in problem resolution and active listening, ready to contribute to enhancing customer satisfaction.

Overview

2
2
Languages
5
5
years of professional experience

Work History

Caregiver

Simper Care AFH
Spokane, Washington
08.2025 - 07.2026
  • Assisted residents with daily living activities and personal care to enhance their quality of life.
  • Maintained a clean and safe environment for residents, promoting health and well-being.
  • Monitored resident health and communicated changes to healthcare professionals.
  • Engaged with families to address and resolve resident care concerns, ensuring satisfaction and comfort.
  • Administered medications following prescribed schedules and guidelines.

Database Support Specialist

InfoGain Consulting
McLean, Virginia
11.2021 - 05.2022
  • Provided technical support to clients using mySQL.
  • Troubleshot software issues and guided users in system navigation.
  • Recorded support interactions in ticketing system for knowledge sharing.

Education

High School Diploma -

St Mary's High School
Nyeri
04-2021

Some College (No Degree) - Aeronautical Engineering

Technical University of Kenya
Nairobi

Skills

  • Documentation practices
  • Team collaboration
  • Problem resolution
  • Time management
  • Attention to detail
  • Medication administration
  • Customer service
  • First aid certification
  • Reliability and punctuality
  • Active listening
  • Physical endurance

Languages

English
Native/ Bilingual
Swahili
Native/ Bilingual

Timeline

Caregiver

Simper Care AFH
08.2025 - 07.2026

Database Support Specialist

InfoGain Consulting
11.2021 - 05.2022

High School Diploma -

St Mary's High School

Some College (No Degree) - Aeronautical Engineering

Technical University of Kenya
Nathan Rasto