Nathan Real
Escondido,CA
Summary
Dynamic Service Manager at Green Flash with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in team leadership and staff training, I foster loyalty through strong client relationships and implement innovative solutions. Committed to maintaining high standards and a safe working environment while achieving organizational goals.
Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.
Overview
5
5
years of professional experience
Work History
Service Manager
Green Flash
04.2020 - 03.2025
- Oversaw daily operations to ensure high-quality service delivery and customer satisfaction.
- Implemented process improvements to enhance operational efficiency and reduce response times.
- Trained and mentored staff on best practices, resulting in improved team performance.
- Developed and maintained relationships with key clients to foster loyalty and retention.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Improved service efficiency by conducting regular training sessions for staff on latest industry standards and technologies.
Education
No Degree -
CNA Program Degree
San Diego, CASkills
- Team leadership
- Staff training
- Time management
- Positive attitude
- Problem-solving
- Customer service
- Multitasking and organization
- Customer service management
- Goal oriented
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Manager
Green Flash
04.2020 - 03.2025
No Degree -
CNA Program Degree