Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Nathan Reboy

Charlotte,NC

Summary

Proven in enhancing customer satisfaction at Bisonte Pizza, I leveraged teamwork and collaboration alongside top-notch customer service skills to efficiently manage high-volume orders. Skilled in safe food handling and kitchen organization, I contributed to a positive dining experience, ensuring food safety and fostering a welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Pizza Maker

Bisonte Pizza
07.2022 - Current
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.

Restaurant Waiter

Fresh Chef
04.2021 - 04.2022
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.

Education

High School Diploma -

Metrolina Christian Academy
Indian Trail, NC
05.2023

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Safe Food Handling
  • Food Safety
  • Heavy Lifting
  • Flexible Schedule
  • Equipment Cleaning
  • Kitchen Organization
  • Attention to Detail
  • Customer Order Management

Additional Information

Although I have limited experience, I make up for it in hard work, dedication and loyalty.

Timeline

Pizza Maker

Bisonte Pizza
07.2022 - Current

Restaurant Waiter

Fresh Chef
04.2021 - 04.2022

High School Diploma -

Metrolina Christian Academy

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Nathan Reboy