Nathan Reese
Atlanta,GA
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged teamwork and problem-solving skills at Wendy's to significantly improve service efficiency. Skilled in cash handling and customer service, my ability to multitask and maintain high standards of cleanliness has consistently contributed to workplace success.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy's
4932 South Sobb Southeast, Smyrna GA
08.2024 - 12.2024
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Trained new team members on procedures, customer service, and sales techniques.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Dishwasher
IHOP
5516 Peachtree Industrial Blvd, Chamblee, GA
01.2024 - 04.2024
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Education
High School Diploma -
Campbell High School
Smyrna, GA05.2023
Skills
- Customer service
- Multitasking and organization
- Teamwork and collaboration
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Heavy lifting
- Learning agility
- Store opening and closing
- Resilience and persistence
- Inventory restocking
Timeline
Crew Member
Wendy's
08.2024 - 12.2024
Dishwasher
IHOP
01.2024 - 04.2024
High School Diploma -
Campbell High School