Innovative Software Product and Operations Manager known for productivity and efficiency in task completion. Skilled in agile project management, user experience design, and cross-functional team leadership. Excel at communication, problem-solving, and adaptability to ensure successful product development and launch.
Overview
8
8
years of professional experience
Work History
Software Product Manager
Cubed Development Software
San Leandro
01.2022 - Current
Collaborated with engineering, design, marketing, and sales teams to ensure successful product launches.
Monitored industry trends and competitive landscape to inform product development decisions.
Served as a liaison between internal stakeholders and external partners during product development cycles.
Researched customer needs through surveys, interviews, focus groups, and other methods of gathering data.
Negotiated contracts with third-party vendors for the purpose of enhancing existing products or creating new ones.
Reviewed bug reports submitted by users and worked with engineering team to prioritize fixes accordingly.
Spearheaded efforts to create comprehensive documentation for all released software products.
Performed quality assurance testing on all released software products to ensure functionality was up to standard.
Analyzed customer feedback to identify trends in user experience and develop product strategies accordingly.
Demonstrated expertise in resourcing, scheduling, budgeting, risk management and overall project leadership.
Business Strategy Manager
Cubed Development Software
San Leandro
11.2020 - Current
Identified risks associated with proposed strategies and devised mitigation plans accordingly.
Provided guidance on strategic decisions by analyzing relevant data points.
Maintained active communication channels between various divisions within the company to facilitate collaboration.
Researched and led investigations into various areas to drive improvements and devise new processes.
Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
Devised new and improved records management programs to organize and protect data.
Plant & Operations Manager
Richard's Rainwater, INC
Dripping Springs
11.2017 - 02.2020
Created reports detailing plant performance indicators such as labor costs or output rate.
Provided guidance and mentorship to team members on career development paths.
Identified and resolved operational issues in a timely manner.
Monitored plant performance metrics, such as throughput, quality, cost, and safety.
Supervised team members across multiple departments within the plant environment.
Maintained accurate records of employee attendance, overtime hours worked, inventory levels.