Nathan Rice

Manager, Facility Safety

Medical City Decatur

09.2015 - 08.2024

Direct public safety staff, selection of new staff, scheduling shift workers, budgeting, and all other supervisory duties associated with leading and managing the public safety department
Attends meetings to gather and distribute public safety information from other managers and serves as Chief liaison for the Public Safety Department
The Medical City Public Safety Department comprises the Director, 1 Dispatcher, 4 shift supervisors, and 23 security officers
Also, 20-part time police officers
As Public Safety Director, reports to the Facilities Administrator
Exercises budget authority and administrative approvals for departmental expenses
Provides and coordinates professional development opportunities for staff
Develops, interprets and manages policies, procedures, and regulations
Maintains communications with all Wise County law enforcement officials
Submits capital expense requests to provide better equipment that helps improve safety and security
Perform risk assessments
Works closely with all other hospital leaders
Works closely with safety committees to educate and inform on increasing safety awareness
Operates and enhances CCTV and facility access controls as administrative operator to Exacqvision and C-cure9000 Key Initiative- Public Safety: When promoted to lead the Public Safety Department there was a left-over complacency from COVID-19 procedures throughout the facility’s professional structure overall
Seeing this begin to affect the Public Safety Department I began working with the Facilities Administrator to redesign the Department’s operating procedures
Designed and implemented a new standard operation procedure
Increased operating budget and full-time employees
Developed a higher level of officer professionalism
Improved Public Safety overall equipment through capital expenditure requests
Training, documentation, of the officer’s assigned equipment, and WHS vehicles
Increased organization public safety through training and public relations
Revised and developed public safety policies as well as organizations policies
Repaired bad relations with all local law enforcement agencies
Key Initiative- Manager, Facility Safety:
Assisted with Hugs infant/pediatric Security implementation
Acted as liaison for county and local Law Enforcement for multiple tasks including surveillance, line of sight, various investigations, mental health awareness and jail diversion
Maintain hospital access equipment and software
Manages and tests all safety equipment quarterly
Work closely with contractors on projects and repairs
Order and pick up employee uniforms
Input monthly offense reports
Updated forms used by staff for reports
Created a new clear code system to better maintain calls received
Worked closely with the Director of Public Safety to create a new employee interview questionnaire and presentation for Wise Health System new hire orientation
Improved FTO training manual
Served as project manager on equipment updates
Worked closely with Information Systems, Emergency Management, and Service Contractors during full electrical shutdown of all servers and security access panels
Served on an Emergency Safety Committee during the Covid-19 Pandemic, made key decisions to enhance the safety of all Wise Health System Employees, patients, and visitors by locking down all but three exterior doors to better serve and enforce a no visitor policy and screening procedures
Worked with the Director of Public Safety in making key decisions to enhance the safety of all Wise Health System Employees, patients, and visitors by increasing access reader locations, surveillance coverage, and performed a Security threat assessment to better regulate around the Covid-19 Pandemic
Redesigned the Wise Health System employee ID badge by increasing the employee photo size and name text and communicated with laboratory management to further enhance the rate of productivity by adding a wasp code to all Registered Nurse and Laboratory staffing badges to more easily scan into medical equipment
Offered Security input on hospital remodel projects, as to the best location of access readers, surveillance coverage, door closers, electric strikes, push button unlocks and panic duress buttons
Discussed staffing options to regulate around hospital income decreases, and helped develop a general budget plan that saved approximately $33,343.00 dollars minimum for a six week period by eliminating PRN Law Enforcement Officers who assumed security duties in the Emergency Department and the building as presence for any law enforcement related issue that may arise, Whereas this was a difficult decision, it was deemed best for the departmental budget at that time
Revised a new questionnaire to use while interviewing potential employees
Researched possible further education and activities to benefit other officers and increase the safety and security of Wise Health System
Presented myself through professionalism and integrity during every interaction
Build trust with other employees and departments
Asked other employees what they would like to see from public safety then actively reached to meet those goals
Impact: In this role, I have assisted the my Facility in improving public safety’s relationship within Wise Health System and increased the safety and security by having installed a $285,000 surveillance system inside Wise Health System East Campus, West Campus, Bridgeport and I/35 Parkway, Argyle ED, and Argyle surgical facilities, and integrating it with new tamper proof panic duress buttons into the C-cure9000 event monitoring software system to sound an alarm and show video closes to the activated button
As well as can program access required doors to act the same to assist in the prevention of burglarizing
With assuming control of employee badge credentialing from HR, I had decided to look at redesigning the Wise Health System Employee badge, by increasing the ID photo and text box size, after creating a test print, I had saw that another employee had an innovative idea that was the same as I had been trying out
After finalizing the layout and prepared to begin printing in the new format, I was contacted by Laboratory management that had also seen this innovative idea and came to me with a request to see if it were possible to add some form of barcode that could read our eight digit employee ID numbers, so that employees would be able to login to medical equipment more quickly
After many tests this goal was achieved, and employee badges are now being printed in this format
Because of the pandemic uprising of Covid-19, through direction of Hospital Administration and the EOC, along with the assistance of the Director of Public Safety, made key decisions to enhance the safety of all Wise Health System Locations, Employees, patients, and visitors by strategically locking down all exterior doors
During the increase of Covid-19 cases Wise Health Administration along with the EOC had formed a Covid-19 Emergency Response Committee, which met once a day to discuss updates and actions required that would assist the hospital to conform around Covid-19
On the day of the first meeting the Director of Public Safety and I had discussed and took the initiative to walk around the perimeter of the facility and remove the lock cores from exterior doors where unauthorized entry would be denied
Along with certain schedules programmed by me, through C-Cure 9000, to adjust the lock and unlock of any doors controlled by an electric strike or magnetic lock, we had successfully restricted access, better to be regulated and enforceable by public safety and assist in Covid-19 screening protocol

Summary

Overview

Work History

Manager, Facility Safety

Education

Basic Studies / Associates of Applied Science - Law Enforcement Academy

General Educational Development - undefined

Skills

Accomplishments

Certification

Hobbies and Interests

Affiliations

Publications

PERSONAL DEVELOPMENT

Languages

Timeline

Manager, Facility Safety

General Educational Development - undefined

Basic Studies / Associates of Applied Science - Law Enforcement Academy

Similar Profiles

Tajudeen DairoTajudeen Dairo

Ryan WeitmannRyan Weitmann

Joy FosterJoy Foster