Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nathan Richardson

Nathan Richardson

St Louis,MO

Summary

Dynamic team player with a proven track record at Chick-fil-A, excelling in customer service and teamwork. Recognized for enhancing operational efficiency and fostering positive relationships. Skilled in training and mentoring new staff while maintaining high standards of workplace safety and organization. Committed to achieving goals through effective problem-solving and attention to detail.

Overview

3
3
years of professional experience

Work History

Team Member

Chick-fil-A
08.2021 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Monitored and verified merchandise for proper labels.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Assisted in inventory management to prevent stock shortages and overages.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
  • Analyzed sales data to identify trends and areas for improvement, suggesting actionable strategies.
  • Participated in community an event, strengthening store's local engagement and reputation.
  • Ensured compliance with health and safety regulations, conducting regular checks and staff training.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

High School Diploma -

Mehlville Highschool
St Louis, MO
05-2020

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Following instructions
  • Cleaning
  • Leadership qualities
  • Workplace safety
  • Heavy lifting
  • Organizing work stations
  • Goal setting and achievement
  • Product knowledge
  • Relationship building
  • Order preparation
  • Area and facility cleaning
  • Equipment operation
  • Task prioritization
  • Training and mentoring

Interests

  • Animal Care
  • Kayaking
  • Swimming
  • Growing herbs, vegetables, or fruits in home gardens
  • I enjoy cooking for friends and family gatherings
  • Watching Movies and TV Shows
  • Music
  • I like working with my hands and fixing things
  • I participate in a variety of outdoor recreational activities
  • Video Gaming
  • Strategy Games
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Coding and Programming

Timeline

Team Member

Chick-fil-A
08.2021 - 08.2024

High School Diploma -

Mehlville Highschool
Nathan Richardson