
Managed day-to-day operations for two businesses, overseeing scheduling, payroll, and administrative workflows.
Handled customer inquiries and conflict resolution professionally, maintaining positive client and customer relationships.
Prepared and managed estimates, contracts, invoices, and business documentation with accuracy and attention to detail.
Supervised and coordinated employees, ensuring tasks were completed on time and according to expectations.
Conducted weekly and monthly reviews of expenses, food costs, and operational needs to support informed decision-making.
Maintained organized digital records, email communication, and documentation across multiple systems.
Adapted quickly to fast-paced environments while multitasking and meeting deadlines consistently.
Customer Service
Chat & Email Support
Conflict Resolution
Multitasking
Time Management
Written Communication
Data Entry
Scheduling & Payroll Support
Accounts Payable & Receivable
Documentation & Record Keeping
Problem Solving
Independent Remote Work
Attention to Detail
POS Systems
Microsoft Word
Google Docs
Email Management
Canva