Hardworking individual available 30 hours per week, including weekends and evenings. Track record of providing optimum customer service in establishment that serves 5 to 30 customers daily.
Overview
1
1
year of professional experience
Work History
Courtesy Clerk
Kroger's Grocery
03.2023 - 08.2023
Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Maintained up-to-date knowledge of product and service changes.
Handled shelf restocks and merchandised front lane areas to drive sales.
Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
Cashier Team Lead
Swirlz Frozen Custard
05.2022 - 08.2022
Processed both cash and card purchases and returns.
Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Facilitated and logged store opening, closing, and shift changes.