Nathan Roden
Kalamazoo
Summary
Achieved improved organizational efficiency by optimizing human resources and operations. Drove project management and HR initiatives that fostered employee development and compliance. Boosted team performance and retention through targeted hiring and training, enhancing overall productivity and workplace culture.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Baymont Inn & Suit Hotel
08.2025 - Current
- Directed daily operations to enhance guest satisfaction and operational efficiency.
- Implemented staff training programs, improving service delivery and employee performance.
- Oversaw budgeting and financial management to optimize revenue growth and cost control.
- Collaborated with marketing teams to develop promotional strategies increasing occupancy rates.
- Analyzed customer feedback and implemented changes to improve overall guest experience.
- Established maintenance schedules ensuring property upkeep and compliance with safety regulations.
DIRECTOR
Indian Trails
05.2020 - Current
- Directed all aspects of project management including planning, budgeting, staffing, scheduling, monitoring, and reporting.
- Formulated long-term objectives while managing day-to-day operations.
- Managed multiple projects simultaneously while staying within deadlines.
- Provided leadership in times of crisis or change initiatives.
- Prepared staff work schedules and assigned specific duties.
- Recruited top talent to maximize profitability.
EXECUTIVE HUMAN RESOURCES LEADER
Target
04.2022 - 07.2024
- Facilitated open communication channels between staff members and management, fostering a collaborative work environment where all voices were heard.
- Implemented successful training programs to enhance employee skills and career development opportunities.
- Developed comprehensive onboarding processes to ensure smooth integration of new hires into the organization.
- Ensured legal compliance in all HR activities while minimizing potential risks to the organization.
- Evaluated HR metrics consistently to identify areas for improvement and implement necessary enhancements in a timely manner.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Improved employee satisfaction by developing and implementing targeted HR policies and practices.
- Boosted workplace productivity with the implementation of performance management systems.
- Spearheaded change management efforts during organizational restructuring periods, maintaining morale among employees throughout transitions.
- Optimized benefits packages, effectively balancing cost-efficiency with employee satisfaction levels.
- Successfully managed talent acquisition initiatives, partnering with hiring managers to meet staffing needs proactively.
- Reduced employee turnover through the development of effective retention strategies.
- Streamlined inventory management processes for increased efficiency and reduced waste.
- Empowered employees through ongoing coaching and development opportunities leading to higher productivity.
- Recruited top talent to maximize profitability.
ASSISTANT STORE DIRECTOR
Lowe's
10.2019 - 03.2022
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Regularly monitored sales data to identify trends and adjust inventory levels accordingly.
- Enhanced overall shopping experience by addressing customer inquiries promptly and assisting them in making informed purchasing decisions.
- Maintained a clean, safe, and organized store environment for both customers and employees.
- Reduced employee turnover by implementing comprehensive training programs and providing regular feedback on performance.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and acknowledging exceptional work contributions.
- Expand growth in exceptional customer service.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Recruited top talent to maximize profitability.
ASSISTANT STORE MANAGER
Walmart
08.2014 - 09.2019
- Maintained organized store environment for customer and employee health and safety.
- Assisted with training staff on all internal operational functions.
- Coached employees on customer service and selling techniques.
- Assisted in recruiting process, hiring and retaining top talent.
- Directed employee tasks and time management, improving customer experiences.
- Held employees accountable and corrected issues to achieve high standards.
- Ensured compliance with all store policies and procedures.
Education
DIPLOMA - undefined
Loy Norrix
Skills
- Executed detailed employee investigations, gathering evidence and interviewing relevant parties to uphold organizational integrity
- Implemented effective organizational strategies to manage multiple tasks and deadlines
- Achieved high employee retention rates through effective recruitment and onboarding processes Enhanced workplace culture by implementing targeted retention strategies Fostered a collaborative environment that promoted team cohesion
- Utilized various platforms and networks for effective candidate sourcing, ensuring a diverse talent pool
- Achieved improved candidate selection quality by integrating behavioral interviewing methods into hiring practices Elevated team performance by training staff on effective interviewing strategies Fostered a culture of informed decision-making in recruitment through comprehensive candidate evaluations
- Spearheaded talent acquisition initiatives, ensuring alignment with company culture and operational needs
- Implemented human resources management strategies to optimize workforce performance and compliance
- Developed and implemented targeted social media campaigns to streamline the recruitment process and reach diverse applicant pools
- Coordinated recruitment process outsourcing efforts, ensuring alignment with organizational staffing needs and goals
Certification
Food safety certification
HOBBIES AND INTERESTS
Playing an instrument, Exercising, Buying automobiles
Timeline
General Manager
Baymont Inn & Suit Hotel
08.2025 - Current
EXECUTIVE HUMAN RESOURCES LEADER
Target
04.2022 - 07.2024
DIRECTOR
Indian Trails
05.2020 - Current
ASSISTANT STORE DIRECTOR
Lowe's
10.2019 - 03.2022
ASSISTANT STORE MANAGER
Walmart
08.2014 - 09.2019
DIPLOMA - undefined
Loy Norrix