Nathan Roden
Kalamazoo,MI
Summary
Dynamic leader with extensive experience in operations management, human resources, and customer service with transportation detail. Adept at mentoring teams and optimizing processes to drive performance improvements, as well as, conflict resolution expertise. Committed to fostering a collaborative work environment while ensuring adherence to safety regulations and operational efficiency.
Overview
11
11
years of professional experience
Work History
Transportation Driver
Indian Trails
11.2024 - Current
- Operated various transportation vehicles to ensure timely and safe deliveries.
- Adhered to all safety regulations and protocols during transportation activities.
- Conducted routine vehicle inspections to maintain operational efficiency and compliance.
- Assisted in loading and unloading cargo, optimizing space for effective transport.
- Communicated effectively with dispatchers to coordinate delivery schedules and routes.
- Provided support in training new drivers on company policies and procedures.
- Coordinated efficient routes to avoid delays and optimize schedules.
Executive Human Resource Leader
Target
04.2022 - 08.2024
- Developed and implemented strategic initiatives to enhance operational efficiency across multiple departments.
- Collaborated with cross-functional teams to drive project success and align business objectives.
- Analyzed performance metrics to identify areas for improvement and optimize workflows.
- Mentored junior staff, fostering a culture of teamwork and continuous improvement.
- Led weekly meetings to assess project progress and adjust strategies as necessary.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Interviewed, recruited and trained new onboarding candidates.
- Reduced employee turnover by establishing robust hiring processes and fostering positive a positive work culture.
Assistant Store Manager
Lowes Home Improvment
11.2019 - 03.2022
- Led daily store operations, ensuring high standards of customer service and product availability.
- Trained and mentored staff on sales techniques and company policies to enhance team performance.
- Developed employee schedules to optimize labor efficiency while maintaining adequate coverage during peak hours.
- Managed inventory control processes, including stock replenishment and loss prevention strategies.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Assistant Store Manager
Walmart
08.2015 - 10.2019
- Analyzed sales data to identify trends and implement improvements for increased revenue generation.
- Collaborated with department managers to deliver promotional events, driving improved customer engagement and satisfaction.
- Led routine training sessions for new hires, building a knowledgeable, skilled workforce.
- Conducted regular training sessions for new hires, fostering a knowledgeable and skilled workforce.
- Trained and mentored staff on best practices for customer service and sales techniques.
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
Education
Still Attending - Business Management
Kalamazoo Valley Community College
Kalamazoo, MISkills
- Route optimization
- Customer focus
- Client relations
- Issue resolution
- Inventory control
- Workflow planning
- Cost management
- Project management
- Facility management
- Staff training
- Staff development
- Team leadership
- HR management
- Effective communication
- Quality management
- Interpersonal skills
- HR management management
- Strategy development
- Cost management
Timeline
Transportation Driver
Indian Trails
11.2024 - Current
Executive Human Resource Leader
Target
04.2022 - 08.2024
Assistant Store Manager
Lowes Home Improvment
11.2019 - 03.2022
Assistant Store Manager
Walmart
08.2015 - 10.2019
Still Attending - Business Management
Kalamazoo Valley Community College