Dynamic Sales Manager with a proven track record at Carl Black Hiram Auto Superstore, enhancing client satisfaction and boosting sales through strategic planning and relationship building. Excelled in staff management and CRM software implementation, achieving significant sales growth. Skilled in persuasive negotiations and bilingual communication, adept at fostering long-lasting client relationships and leading high-performing teams.
Overview
5
5
years of professional experience
Work History
Sales Manager
Carl Black Hiram Auto Superstore
01.2024 - Current
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Conducted comprehensive market research to identify new opportunities and trends.
Work directly with the service department to ensure the new inventory is inspected and detailed in a timely manner
Partner with various Wholesalers to track market trends and coordinate our auction company wide.
Work directly with the BDC Department to track leads and sales follow up.
Assist as back up Finance Manger when we are short staffed
Sales Associate
Carl Black Hiram Auto Superstore
11.2019 - 12.2023
Help existing and new customers through the sales process and find our their needs for a new purchase.
Continuously follow up and set personal appointments through our CRM
Market new inventory on social media platforms
Attend different outside events to represent the Dealership
Make sure our inventory was lined up properly and ensure the lot looked good