Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathan Rodriguez

Riverside,CA

Summary

able to effectively increase the amount of sales, keep customer relations strong for loyalty, trouble shoot errors on multiple versions of windows operating system, negotiate deals, use upselling and cross-selling techniques, and maintain order with products and prices for a smoother experience for customers. arrive prepared and on time to fulfill daily responsibilities and support other team members.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Assistant

Personal Business Management Group
08.2024 - 05.2025
  • Fielded customer questions to share information about products, availability, and pricing.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Established rapport with customers using active listening and interpersonal skills.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.

Pet Sitter

Family Business
03.2023 - 06.2024
  • Communicated professionally with pet owners via phone, email, and text.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Prepared food and water following instructions from pet owners.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Technical Assistant

Personal Employer
10.2022 - 03.2023
  • Gathered, organized and distributed technical documentation.
  • Liaised with customers, communicating and resolving problems and concerns.
  • Transferred computer files between programs.
  • Updated supervisor on status of projects.
  • Logged inventory of functioning systems to maintain user accessibility.
  • Troubleshot malfunctioning hardware and software deployments to support nonstop operations.
  • set up accounts for rewards / balance systems for customers

Education

No Degree -

Rubidoux High School
Riverside, CA
06-2026

Skills

  • Merchandising proficiency
  • Team support and assistance
  • Relationship building
  • Team collaboration
  • Returns and exchanges
  • Loyalty program promotion
  • Cash handling
  • Brand representation
  • Product management and pricing
  • Upselling strategies
  • friendly yet professional attitude
  • strong verbal communication

Certification

OSHA 10-Hour General Industry Certification (Online)

Timeline

Sales Assistant

Personal Business Management Group
08.2024 - 05.2025

Pet Sitter

Family Business
03.2023 - 06.2024

Technical Assistant

Personal Employer
10.2022 - 03.2023

No Degree -

Rubidoux High School

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