Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Salmons

Ashland,OH

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Electrical Apprentice

IBEW Local 688
01.2025 - Current
  • Assisted in installation and maintenance of electrical systems and equipment.
  • Collaborated with journeymen to troubleshoot electrical issues effectively.
  • Followed safety protocols while handling tools and equipment on job sites.
  • Interpreted blueprints and technical diagrams for project execution.

Customer Service Representative

The Home Depot Inc
06.2023 - 01.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Provided product knowledge training to new team members, enhancing overall service quality.

Truck Loader

FedEx Ground
01.2023 - 07.2023
  • Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
  • Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
  • Maintained clean and functional warehouse space throughout 8 hour shifts.

Education

High School Diploma -

Ashland High School
Ashland, OH
06.2021

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Conflict resolution

Timeline

Electrical Apprentice

IBEW Local 688
01.2025 - Current

Customer Service Representative

The Home Depot Inc
06.2023 - 01.2025

Truck Loader

FedEx Ground
01.2023 - 07.2023

High School Diploma -

Ashland High School