Nathan Sanchez
North Las Vegas,NV
Summary
Detail-oriented IT professional with strong skills in Active Directory Domain Services, Windows Server Administration, and VMware ESXi. Proven track record in troubleshooting and network management.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Help Desk NCOIC
NV ARNG
, Jordan
09.2024 - 07.2025
- Led and managed Level 1 Help Desk operations in a deployed environment.
- Supervised and trained help desk personnel while prioritizing daily support tasks to enhance service delivery.
- Managed computers and devices via Azure Active Directory to maintain secure access for users. through Azure Active Directory.
- Submitted and tracked user account and access requests.
- Reimaged, configured, and deployed workstations to ensure readiness and functionality for end-users.
RTI Network Technician
421st RTI ARNG
North Las Vegas, NV
09.2022 - 03.2024
- Led network infrastructure upgrades and modernization to enhance performance and reliability.
- Configured, upgraded Cisco networking equipment.
- Diagnosed and resolved network, server, and connectivity issues to minimize downtime and maintain service continuity.
- Administered Active Directory users, groups, permissions, and access controls to ensure secure access.
- Created and maintained Group Policy Objects (GPOs).
- Managed VMware ESXi hosts and virtual machines.
- Performed server upgrades, patching, maintenance, and troubleshooting.
- Maintained imaging servers and supported workstation deployments.
Communication Planner
ARNG-92nd CERFP
North Las Vegas, Nevada
07.2021 - 09.2022
- Organized and conducted user education on information systems for Manet Network, enhancing user proficiency and system utilization.
- Administered all network operations as a sole administrator for a Local Tactical network supporting 250+ Users
- Performed regular equipment and information system updates to ensure optimal performance and security compliance.
- maintained 100% accountability of all assigned property with a value more than 300k
- Managed user accounts and documentation in alignment with Unit and ACC policy, maintaining compliance and data integrity.
Helpdesk Technician
ARNG G6
North Las Vegas, NV
08.2020 - 04.2021
- Delivered local and remote tier 1 IT support for hardware and software to company personnel.
- Processed an average of 80 inbound and outbound technical support calls, providing timely solutions to enhance user satisfaction.
- Disassembled computer systems to troubleshoot and resolve hardware issues, ensuring minimal downtime for users.
- Troubleshot problems related to type 1 & 2 network infrastructure and performance.
- Managed user accounts by adding, removing, and modifying privileges in Active Directory.
- Tested performance functionality and security of network systems, workstations, and peripheral devices.
- Maintained accurate records, logs, and lifecycle documentation of work requests to support efficient tracking and reporting.
Education
High School Diploma -
Arbor View Highschool
Las Vegas, NV05-2018
Some College (No Degree) - Information Technology Specialist
College Southern Nevada
Las Vegas NV08-2026
Skills
- Active Directory Domain Services (AD DS)
- Active Directory & Group Policy (GPO)
- VMware ESXi Administration
- VMware vSphere
- Virtual Machine Deployment & Management
- Windows Server Administration
- Server Installation & Configuration
- File server administration
- Network troubleshooting
- Technical Documentation
- Profiecient Microsoft Excel/Word
Certification
- Security+
- Excel Associate (Microsoft 365 Apps)
- Word Associate (Microsoft 365 Apps)
Timeline
Help Desk NCOIC
NV ARNG
09.2024 - 07.2025
RTI Network Technician
421st RTI ARNG
09.2022 - 03.2024
Communication Planner
ARNG-92nd CERFP
07.2021 - 09.2022
Helpdesk Technician
ARNG G6
08.2020 - 04.2021
High School Diploma -
Arbor View Highschool
Some College (No Degree) - Information Technology Specialist
College Southern Nevada