Nathan Sanders
Donalsonville,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Analyst position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Licensed Drone Pilot
Down South Drone Services LLC
09.2023 - Current
- Learned and used advanced drone inspection software to stay at forefront of industry.
- Maneuvered drone around obstacles and obstructions.
- Followed work specifications to obtain needed photography.
Assistant Manager
H&R Block
01.2015 - 04.2019
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Tax Advisor
H&R Block
12.2008 - 04.2019
- Offered clients recommendations to reduce tax liabilities.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Tech Support
Cox Communications Inc.-Donalsonville, GA
07.2014 - 06.2016
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Provided technical support for both hardware and software issues users encountered.
- Communicated with product support technicians on issues that existing customers experienced.
- Handled escalated calls for technical support to back up team members.
Sales Associate
Walmart
04.2012 - 04.2014
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
HS Diploma -
Seminole County High
2004
Accounting - Banking And Financial Support Services
Blue Ridge Community College
Skills
- Microsoft Office (10 years)
- All Computer Programs (10 years)
- Computer Tech Support (8 years)
- Typing 105 WPM (10 years)
- Leadership Skills (10 years)
- Business Management
- Tax Experience
- Accounting
- Experience with SAP technologies
- Proficiency in SAP
- SAP ERP
- Leadership and Decision Making
Certification
Tax Advisor, 01/2014, Present
Additional Information
I have strong leadership skills and always complete any task that is given to me. I was put in charge of increasing revenue growth and co-managing the #1 tax office in Durham County with an annual revenue of $500k+. I also was the top grossing tax preparer in the office, personally bringing in 10% of the gross revenue myself. I am a natural born leader, and have also taken business management, banking, and accounting in college. I understand the important role of an office leader, and I lead by example.
Awards
Customer Service Award, 07/2012, I won the customer service award at Walmart shortly after beginning my job there. I was also given department management jobs within 6 months of beginning.
Timeline
Licensed Drone Pilot
Down South Drone Services LLC
09.2023 - Current
Assistant Manager
H&R Block
01.2015 - 04.2019
Tech Support
Cox Communications Inc.-Donalsonville, GA
07.2014 - 06.2016
Sales Associate
Walmart
04.2012 - 04.2014
Tax Advisor
H&R Block
12.2008 - 04.2019
HS Diploma -
Seminole County High
Accounting - Banking And Financial Support Services
Blue Ridge Community College
Tax Advisor, 01/2014, Present
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