Nathan Saucier

Install and service network equipment for several accounts including Hughesnet, Hannaford, Cumberland Farms ,ect.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
• Installed cabling, wireless routers, and telephone systems for data communications networks.
• Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
• Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
• Improved network reliability by troubleshooting and resolving hardware and software issues.
• Collaborated with team members for successful implementation of large-scale network projects.

• Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
• Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
• Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
• Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
• Completed installations within deadlines, adhering to company policies and safety guidelines.
• Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
• Installed and configured new equipment and systems according to company standards.