Nathan Sebastian
Blue Ash,OH
Summary
Dynamic and results-oriented Kitchen Manager with a proven track record at Red Robin Gourmet Burgers, Inc., enhancing kitchen operations and elevating customer satisfaction. Excelled in team leadership and food safety, significantly boosting efficiency and collaboration. Skilled in inventory management and multitasking, adept at driving profitability and maintaining high-quality standards.
Overview
4
4
years of professional experience
Work History
Kitchen Manager
Red Robin Gourmet Burgers, Inc.
01.2024 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Purchased food and cultivated strong vendor relationships.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Shift Supervisor
Red Robin Gourmet Burgers
07.2023 - 12.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Line Cook
Red Robin Gourmet Burgers
05.2023 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Bartender
Red Robin Gourmet Burgers
02.2023 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Server
Red Robins Gourmet Burgers
11.2022 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Kitchen Manager
Chipotle Grill
07.2021 - 10.2022
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Ordering Truck and putting away inventory from truck.
Crew Member
Chipotle Grill
10.2020 - 07.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Shift Lead Manager
Dominos Pizza Inc.
02.2020 - 09.2020
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Education
High School Diploma -
Scott High School
Taylor Mill, KY05.2015
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Team Collaboration and Leadership
- Cash Handling
- Ordering Supplies
- Food Preparation
Timeline
Kitchen Manager
Red Robin Gourmet Burgers, Inc.
01.2024 - Current
Shift Supervisor
Red Robin Gourmet Burgers
07.2023 - 12.2023
Line Cook
Red Robin Gourmet Burgers
05.2023 - 07.2023
Bartender
Red Robin Gourmet Burgers
02.2023 - 05.2023
Server
Red Robins Gourmet Burgers
11.2022 - 02.2023
Kitchen Manager
Chipotle Grill
07.2021 - 10.2022
Crew Member
Chipotle Grill
10.2020 - 07.2021
Shift Lead Manager
Dominos Pizza Inc.
02.2020 - 09.2020
High School Diploma -
Scott High School
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