Nathan Simchick
Cedar Park
Summary
Dynamic Store Manager with a proven track record at Starbucks, excelling in team collaboration and strategic thinking. Enhanced sales through effective personnel development and operational improvements, achieving significant revenue growth. Skilled in recruiting top talent and fostering a positive workplace culture, ensuring high standards in customer experience and product quality.
Overview
5
5
years of professional experience
Work History
Store Manager
Starbucks
Austin
10.2023 - Current
- Established and upheld high standards in customer experience, cleanliness, and product quality.
- Developed strategies to maximize sales and profitability.
- Created weekly work schedules for 15 to 25 partners.
- Monitored employee performance and identified performance gaps for corrective action.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Monitored progress by establishing plans, budgets and measuring results.
Shift Supervisor
Starbucks
Austin
07.2021 - 10.2023
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Conducted weekly inventory of supplies, equipment, and food items.
- Addressed any issues that arose during the shift in a proactive manner.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Assisted upper management with daily operations to meet standards of service and quality.
- Taught staff upselling techniques to meet revenue targets.
Barista
Starbucks
Austin
05.2021 - 07.2021
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Instacart Shopper
Instacart
Austin
03.2020 - 05.2021
Education
Bachelor of Science - Industrial Design
Arizona State University
OnlineSkills
- Team collaboration
- Store displays
- Strategic thinker
- Goals and performance
- Personnel development
- Employee supervision and motivation
- Product design
- Design thinking
- Policies and procedures
- Recruiting and hiring
- Operations management
- Culture development
Languages
American Sign Language
Limited
Hobbies and Interests
- Furniture Design
- Interior Design
- Coffee Brewing & Craft
- Reading personal growth & leadership books.
Timeline
Store Manager
Starbucks
10.2023 - Current
Shift Supervisor
Starbucks
07.2021 - 10.2023
Barista
Starbucks
05.2021 - 07.2021
Instacart Shopper
Instacart
03.2020 - 05.2021
Bachelor of Science - Industrial Design
Arizona State University
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