Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
Work History
NRO Trainer
Portillo's Hot Dogs
01.2021 - Current
Delivered instructional presentations on equipment use, focusing on sanitation and safety.
Coached employees on best practices, providing constructive feedback to support their development.
Trained new team members at four new restaurants, as well as in several existing locations.
Led the Beef Bus team on two New York City tours to promote the company's IPO, as well as many other events around the country.
Completed RM Ignite in March 2023
Team Member
Portillo's Hot Dogs
01.2018 - 01.2021
Cleaned and organized kitchen, dining and service areas.
Prepared high-quality food items consistently by following standardized recipes and presentation guidelines.
Followed safety and sanitation policies while handling food to uphold proper health standards.
Trained new team members on company policies, procedures, and best practices, improving overall team efficiency.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.