Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

NATHAN SMITH

Carolina

Overview

15
15
years of professional experience

Work History

General Manager/Director of Installations

Greensboro, NC
01.2018 - 01.2023
  • Coordinated and led efficient meetings by overseeing agendas
  • Successfully restructured and remodeled the installation department making it more efficient and profitable
  • Coordinated logistics and facilitated the first-ever company-wide event, bringing together all employees for collaborative discussions on enhancing communication and fostering a stronger company culture
  • Drafted and implemented a comprehensive Covid-19 safety policy, including vaccination requirements for office access
  • Complex calendar management with a focus on the proper allocation and coordination of supply chain and personnel
  • Served as Project Manager for two years before training and mentoring my successor
  • Entrusted to handle confidential and sensitive situations (and documents) in a professional manner.

General Manager

Backyard Leisure Pools and Spas
Greensboro, NC
01.2011 - 01.2017
  • Founded and established first location in Greensboro, NC (2011)
  • Spearheaded the expansion of second location opening in Concord, NC (2013)
  • Coordinated events and conferences for employee and client engagement, marketing, and talent attraction, including recurring office events, holiday parties, conventions, coordinated and participated in local job fairs
  • Streamlined office management and event planning tasks by establishing an efficient workflow process and developed a comprehensive knowledge base of office resources, enhancing employee onboarding and visitor experience
  • Oversaw logistics of both office locations
  • Onboarded and offboarded employees: I9 Documentation and E-Verify, created/disabled accounts, direct deposit set up, and presented at bimonthly new hire orientation
  • Secured multiple product vending contracts
  • Managed workplace operations (contractors, building management, facilities, fire wardens, and mail delivery services, etc.) addressing customer and employee relations.

Assistant Manager

Recreational Warehouse
Greensboro, NC
01.2008 - 01.2010
  • Led productive sales team of five or more employees by implementing innovative sales strategies
  • Oversaw all recruitment and training (Sales Department)
  • Managed day-to-day store operations; Manage daily cash reconciliation, disputes/chargebacks, accounts receivable, and invoice reconciliations.

Education

Bachelor of Arts - Political Science

North Carolina Agriculture and Technical University

Skills

  • Skills: Effective communication (written and oral); Supervisory responsibilities; Report writing, ad hoc report generating; business acumen; policy and procedures implementation, Public Speaking Strong Interpersonal Skills
  • Relevant Software/Skills: Adobe Acrobat, Asana, Basic HTML, Budgeting, Coupa, Datawatch Systems, Google Suite, Microsoft Excel, Microsoft Word, Microsoft Outlook, MS PowerPoint, SharePoint, Spanish – Intermediate

Accomplishments

  • Recognized as “Youngest Leader” 2012
  • Successfully rebuilt and made the installation department efficient and profitable.

Timeline

General Manager/Director of Installations

01.2018 - 01.2023

General Manager

Backyard Leisure Pools and Spas
01.2011 - 01.2017

Assistant Manager

Recreational Warehouse
01.2008 - 01.2010

Bachelor of Arts - Political Science

North Carolina Agriculture and Technical University

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