Nathan Smith
Ithaca,MI
Summary
A seasoned Store Manager at Walmart, I excel in driving operational efficiency and fostering customer relations. My leadership has significantly increased profitability through strategic inventory management and cost-saving measures. Skilled in team coaching and problem-solving, I ensure a high-quality service environment, enhancing both staff performance and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Store Manager
Walmart
06.2007 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Education
No Degree - Accounting/ Business Management
Baker College
Owosso, MISkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Operational efficiency
Timeline
Store Manager
Walmart
06.2007 - Current
No Degree - Accounting/ Business Management
Baker College
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