Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Smith

Herrin,IL

Summary

Correctional Lieutenant with expertise in facility management, individual in custody supervision, and security protocols. Proven leadership and interpersonal skills foster effective team dynamics and conflict resolution in high-pressure settings. Achievements include enhanced safety protocols, reduced disturbances among individuals in custody, and improved staff training initiatives. Skilled in regulatory compliance and motivating teams to meet operational objectives.

Overview

12
12
years of professional experience

Work History

Correctional Lieutenant

Illinois Department Of Corrections
Chester, Illinois
04.2024 - Current
  • Supervised daily operations within correctional facility to ensure safety and security.
  • Enforced institutional policies and procedures among inmates and staff effectively.
  • Evaluated employee performance, providing feedback as necessary.
  • Provided guidance to staff on proper application of correctional policies and procedures.
  • Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
  • Coordinated unit activities with other departments within the facility.
  • Advised inmates on available resources for rehabilitation purposes.
  • Conducted fire, safety and sanitation inspections.
  • Communicated information regarding security, safety and operations through chain of command.
  • Responded promptly to emergency situations in accordance with established guidelines.

Correctional Officer

Illinois Department Of Corrections
Chester, Illinois
11.2016 - 04.2024
  • Patrolled facility to maintain order and ensure inmate compliance.
  • Conducted inmate searches to prevent contraband possession and ensure safety.
  • Responded to incidents promptly, applying de-escalation techniques when necessary.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Inspected cells and conducted random searches of common areas.
  • Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Conducted headcounts to ensure that all inmates were accounted for.

Sales and Service Technician

Stearns Sales
Energy, Illinois
06.2013 - 11.2016
  • Provided exceptional customer service during technical support calls and on-site visits.
  • Maintained accurate records of service requests and equipment maintenance logs.
  • Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
  • Diagnosed and repaired equipment using advanced troubleshooting techniques.
  • Conducted regular inspections of tools, equipment and vehicles used in the field.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Resolved customer issues and offered continual support throughout sales, delivery and processes.
  • Demonstrated product features to customers upon request.

Education

High School Diploma -

Goreville Highschool
Goreville, IL
05-2013

Skills

  • Staff and individuals in custody supervision
  • Effective communication
  • Individual in custody transport
  • Crisis intervention
  • Conflict resolution
  • Policy enforcement
  • Incident response
  • Decision making
  • Report writing
  • Computer proficiency

Timeline

Correctional Lieutenant

Illinois Department Of Corrections
04.2024 - Current

Correctional Officer

Illinois Department Of Corrections
11.2016 - 04.2024

Sales and Service Technician

Stearns Sales
06.2013 - 11.2016

High School Diploma -

Goreville Highschool

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