Nathan Solger
Chicago,IL
Summary
Hard working, self motivated and highly reliable candidate with a wide variety of skills and 5+ years of working experience seeking a new opportunity to add value to a companies operations and achieve team goals.
Overview
7
7
years of professional experience
Work History
Operations Team Member
Chicago Fire FC
03.2020 - 11.2023
- Set Up, take-down, arrangement and transportation of supplies and team equipment from warehouse to stadium with company vehicles for soccer matches and special events throughout Chicagoland area.
- Implemented and provided customer service initiatives through face to face interactions, giveaways, and other promotional activities all to ensure positive fan experience during matches.
- Utilized effective communication and interpersonal skills when interacting with co workers and front office to promote smooth and efficient operations.
- General warehouse duties including, receiving, stocking, organizing, pick/pack team merchandise.
- Front Desk Attendant & Facility Support at the CIBC Fire Pitch (indoor/outdoor soccer facility).
Lead Generation
Credit Solutions SC
01.2019 - 03.2020
- Research records for potential bankruptcy and credit reconsolidation clients then arrange prospect data into spreadsheets for sales team.
- Manage and maintain database of potential leads and ensure data accuracy and integrity.
- Analyze data entry process and identify areas for improvement to enhance accuracy and efficiency of lead generation.
- Conduct regular data quality checks to identify and rectify any errors or discrepancies in lead database
- Perform quality control checks on data entry to ensure accuracy and completeness.
- Ensured compliance with industry regulations and best practices while managing sensitive customer information during lead generation process.
Lead Brand Ambassador
GoPuff
03.2018 - 01.2020
- Set up and broke down promotional booths/tents to represent GoPuff brand at events, campuses, festivals, and offices.
- Communicated information with confidence and educated potential users about delivery service in order to drive new sign-ups.
- Increased brand awareness through street team marketing, product demonstrations, and brand promotion.
- Collaborated with marketing team to implement promotional campaigns.
- Track and analyze effectiveness of promotional campaigns by measuring customer engagement, brand awareness, and increase in users.
- Identified key high-traffic, user locations and based promotion around these areas.
Restaurant Team Member
La Gondola Italian Resturant
11.2016 - 01.2018
- Provide exceptional service by greeting and assisting customers with their inquiries and needs, ensuring a positive dining experience.
- Worked with POS system and Third Party tablets to input orders, manage bills, and handle complimentary items.
- Assisted with in-store operations by assembling menu sides and packaged To-Go orders as well as delivery orders.
- Served food and beverages promptly with focused attention to customer.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborate with fellow team members to ensure a smooth flow of service.
Education
Associate of Applied Science -
SAE Institute
CHICAGO, IL05.2018
Business -
University of Kansas
LAWRENCE, KSSkills
- Customer Service
- Attention to Detail
- Sales
- Reliable & Punctual
- Sorting & Stocking
- Typing
- Tech Savvy
- Problem-solving abilities
- Warehouse Operations
- Data Entry
- Task prioritization
- Time management
Timeline
Operations Team Member
Chicago Fire FC
03.2020 - 11.2023
Lead Generation
Credit Solutions SC
01.2019 - 03.2020
Lead Brand Ambassador
GoPuff
03.2018 - 01.2020
Restaurant Team Member
La Gondola Italian Resturant
11.2016 - 01.2018
Associate of Applied Science -
SAE Institute
Business -
University of Kansas
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