Nathan Stair
Eugene,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.
Overview
3
3
years of professional experience
Work History
Penetration Tester
Freelance
Eugene, OR
04.2024 - Current
- Monitored security alerts from intrusion detection, prevention systems for any suspicious activities or events.
- Applied knowledge of operating systems, networking protocols and security best practices to identify potential threats.
- Identified security flaws in web applications through manual testing techniques like Cross-site Scripting, SQL Injection.
- Analyzed application source code for potential vulnerabilities by utilizing static code analysis tools such as Fortify SCA.
- Evaluated existing network infrastructure for weaknesses and developed countermeasures to protect against malicious attacks.
- Participated in regular internal audits for identifying areas that need improvement or require additional controls.
- Reviewed system logs to detect suspicious activity or unauthorized access attempts.
- Conducted manual and automated vulnerability assessments using industry standard tools such as Nessus, Metasploit, Nmap, Burp Suite.
- Developed test plans, identified risks and reported findings to stakeholders.
- Compiled detailed reports of results including remediation recommendations and risk mitigation strategies.
- Explored possible attack vectors in order to exploit vulnerable systems and networks.
- Performed reconnaissance on target systems and networks to gather information about the environment.
Amazon Customer Service Representative
Amazon
Eugene, OR
10.2021 - 01.2024
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Gaining Kowledge - Cyber Security
Udemy
OnlineSkills
- Intrusion Detection
- Reliability
- Reverse engineering
- Incident Response
- Excellent Communication
- Issue Troubleshooting
- Written Communication
- Active Listening
- Penetration Testing
- Attention to Detail
- Self Motivation
- Problem-solving abilities
- Continuous Improvement
Timeline
Penetration Tester
Freelance
04.2024 - Current
Amazon Customer Service Representative
Amazon
10.2021 - 01.2024
Gaining Kowledge - Cyber Security
Udemy