Aspiring urban planning professional pursuing a degree in Environmental Science with a minor in Computer Science, seeking an internship to contribute to sustainable development through data-driven analysis and GIS tools.
Overview
9
9
years of professional experience
Work History
Specialist
Apple
Detroit, MI
11.2023 - Current
Consistently exceeded expectations in metrics and innovation
Developed broad communication skills to educate all ages and multitask multiple customer interactions
Selected to be on the grand opening team for Apple’s first location in Detroit, MI
Created professional, friendly, and long-term relationships with teammates and customers through three different stores
30% above the 60% goal for AppleCare+ attach rate
100% Team Member Score for 4 months in a row
Maintained flexibility to assist all areas of the store
Mobile Apple Pro
Best Buy
Chesterfield, MI
10.2021 - 10.2023
Created ideal solutions for customers through communicating benefits of products and services
Supported customers with technical challenges and troubleshoot software or hardware
Dedicated to showcasing Apple’s products and their benefits to enhance the customer journey
Gymnastics Coach
Cutting Edge Athletics
Clinton Twp, MI
05.2017 - 07.2020
Facilitated recreational gymnastics classes for children twelve and younger
Developed necessary skills to teach different athletic skills
Created strong bonds with parents after classes by giving insight to their child’s accomplishments
Innovated elements of the National Ninja Program to introduce gymnastics to kids
Education
Bachelor - Environmental Science, Minor in Computer Science
Wayne State University
Detroit, MI
05.2028
Associate of Arts And Sciences - General Studies
Macomb Community College
Clinton Twp, MI
05.2023
Skills
Languages: A2 French proficiency, A1 German proficiency, Python
Customer relations
Proficient in QGIS
Analytical thinking
Expert problem solving
Timeline
Specialist
Apple
11.2023 - Current
Mobile Apple Pro
Best Buy
10.2021 - 10.2023
Gymnastics Coach
Cutting Edge Athletics
05.2017 - 07.2020
Bachelor - Environmental Science, Minor in Computer Science