Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathan Stapel

Muskegon

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Team Member

Aldi
Muskegon
11.2023 - 08.2025
  • Assisted customers with inquiries and product selections.
  • Stocked shelves and organized merchandise for visibility.
  • Maintained cleanliness and orderliness of sales floor.
  • Operated cash register and processed customer transactions.
  • Checked customers out quickly and efficiently.
  • Helped to maintain a positive friendly environment for customers.

Pizza Maker

Lombardos Pizzeria
Grand Haven
02.2022 - 09.2023
  • Prepared high-quality pizza dough using fresh ingredients and precise measurements.
  • Operated commercial ovens to ensure optimal cooking temperatures for pizzas.
  • Assembled pizzas with various toppings based on customer orders and preferences.
  • Maintained cleanliness of workstations and equipment following health regulations.
  • Delivered exceptional customer service while taking orders and addressing inquiries.
  • Cleaned and sanitized kitchen surfaces and equipment.

Assembly Line Worker

Almond Products
06.2021 - 02.2022
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Boxed, labeled and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.

Shift Lead

Firehouse Subs
09.2019 - 06.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.

Pizza Artist

Lombardos Pizzeria
02.2017 - 07.2019
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
  • Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.

Education

Private Pilot

Airmen Academy Premier Flight School
Grand Haven, MI

High School Diploma -

Mona Shores High School
Muskegon, MI

Skills

  • Quality Assurance and Control
  • Work Area Cleaning
  • Continuous Education
  • Product Specifications Determination
  • Customer service
  • Cash handling
  • Food preparation
  • Inventory management
  • Point of sale operation
  • Problem solving
  • Adaptability

Certification

CompTIA IT Fundamentals+ Muskegon Area Career Tech Center COMP001021489636

Timeline

Team Member

Aldi
11.2023 - 08.2025

Pizza Maker

Lombardos Pizzeria
02.2022 - 09.2023

Assembly Line Worker

Almond Products
06.2021 - 02.2022

Shift Lead

Firehouse Subs
09.2019 - 06.2021

Pizza Artist

Lombardos Pizzeria
02.2017 - 07.2019

Private Pilot

Airmen Academy Premier Flight School

High School Diploma -

Mona Shores High School

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