NATHAN STOCKTON
Hockley,TX
Summary
Results-driven operations professional and natural leader with a passion for developing people, optimizing processes, and driving business growth. Known for being highly coachable, continuously learning, and actively seeking feedback to improve performance. Committed to helping teams and organizations reach their full potential through strategic thinking, operational excellence, and a collaborative leadership style.
Overview
4
4
years of professional experience
Work History
Operations Manager
Sutherland Pipe & Supply, LLC
Brookshire, TX
02.2024 - Current
- Managed procurement of materials aligned with market trends and consumer demand, consistently sustaining a 20–30% profit margin.
- Directed end-to-end business operations, including purchase order processing, procurement, sales coordination, logistics, personnel oversight, and documentation control.
- Designed and implemented an inventory database system with 99% data accuracy, supporting $24M in annual revenue and reducing stock discrepancies.
- Supervised inventory and yard operations, mentoring team members to meet performance targets, while fostering leadership development and succession planning.
- Built and maintained strategic customer relationships, negotiating favorable pricing and service agreements that enhanced profitability and supported long-term client retention.
Sales Account Manager
Sutherland Pipe & Supply, LLC
Brookshire, TX
11.2022 - 02.2025
- Built a $1.3M book of business in the first year, and grew it by 35% to over $2M in the second year, while transitioning into an Operations Manager role to lead internal process improvements.
- Developed and implemented standard operating procedures (SOPs) that increased efficiency, reduced errors, and enhanced cross-functional collaboration.
- Strengthened client relationships through proactive communication and swift issue resolution, driving high satisfaction, and increased account retention.
- Collaborated with sales and operations teams to maintain consistent profit margins, and mentored team members to improve customer service and operational awareness.
- Quickly identified and resolved order discrepancies by coordinating with clients, internal teams, and executive leadership, minimizing disruptions, and maintaining service quality.
Experience Director
Hope City
Houston, TX
01.2021 - 11.2022
- Recruited and developed five volunteer teams of 100+ members to execute efficient campus flow.
- Created job descriptions for all volunteer roles and trained team leaders on how to implement and execute these roles.
- Strategically designed schematics to ensure replicability among processes.
Education
Bachelor of Science - Psychology
Southeastern University
Lakeland, FL12-2024
ADVANCED CERTIFICATE OF MINISTRY LEADERSHIP -
Highlands College
Birmingham, AL12.2020
ASSOCIATES OF CHRISTIAN MINISTRY -
Southeastern University
Lakeland, FL12.2020
Skills
- Teachable
- Strategic thinker
- Self-starter
- Detail oriented
- Operational efficiency
- Active listener
- Problem solver
- Networking
- Team player
References
References available upon request.
Timeline
Operations Manager
Sutherland Pipe & Supply, LLC
02.2024 - Current
Sales Account Manager
Sutherland Pipe & Supply, LLC
11.2022 - 02.2025
Experience Director
Hope City
01.2021 - 11.2022
Bachelor of Science - Psychology
Southeastern University
ADVANCED CERTIFICATE OF MINISTRY LEADERSHIP -
Highlands College
ASSOCIATES OF CHRISTIAN MINISTRY -
Southeastern University
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