Nathan Taylor
Gary,MN
Summary
Adept at pipe installation and fostering strong client relationships, I significantly enhanced operational efficiency and customer satisfaction at King Solutions. My proven track record includes mastering power tool use and leading teams to exceed project goals, showcasing exceptional problem-solving abilities and a commitment to quality workmanship.
Overview
21
21
years of professional experience
Work History
Plumber Apprentice
Cavson Inc
Jacobson, MN
06.2020 - 11.2022
- Installed valves, hangers, supports, and flanges inside piping systems.
- Demonstrated adaptability by readily accepting new responsibilities and tasks when assigned, showcasing a strong work ethic throughout apprenticeship.
- Increased efficiency by maintaining a clean workspace during repairs and installations, minimizing downtime between tasks.
- Selected type and size of piping required for each project.
- Upheld high standards of workmanship by performing quality-control checks after completing each task, minimizing call-backs and ensuring customer satisfaction.
- Developed strong problem-solving skills by successfully troubleshooting challenging situations encountered on the job site.
- Assisted lead plumber with complex installations, resulting in reduced project completion times.
- Earned positive feedback from supervisors for consistent punctuality and reliability throughout apprenticeship tenure.
- Mastered the use of various tools and equipment, ensuring efficient completion of tasks with minimal errors or rework needed.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
Dock Worker
Willeys Marine
McGregor, MN
04.2021 - 08.2022
- Collaborated with team members for efficient use of resources and optimal productivity.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
- Supported dock management in implementing procedures for improved workflow and staff performance.
- Trained new employees on job responsibilities, fostering a culture of teamwork and continuous improvement.
- Promoted a clean working environment, conducting regular inspections and cleaning tasks.
- Participated in industry training workshops to stay current on best practices in dock management.
- Kept storage areas organized, clean, and secure to fully protect company assets. Loaded trailers with new and used dock and boat lifts to deliver to customers homes and install in the lake. Assembled new boat lifts to manufacturer specifications and tagged with customers name for future delivery. Winterized boats with shrink wrap for storage and used tractor to put them in designated spots in the yard. Drove truck and trailer with barge to lakes to drop in water for installs and service calls.
Lawn Care Business Owner
Nate's Lawn Care LLC
Mounds View MN
03.2016 - 04.2020
- Enhanced customer satisfaction by providing high-quality lawn care services and addressing client concerns promptly.
- Established a strong reputation within the community for exceptional lawn care services, leading to increased brand recognition and trust.
- Trained new team members in proper lawn maintenance techniques, ensuring consistent quality across all projects.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Optimized routes and schedules for efficient completion of jobs within designated timeframes while reducing fuel costs associated with transportation between sites.
- Expanded clientele by effectively marketing the business through various channels such as social media, local advertising, and word-of-mouth referrals.
- Streamlined business operations for improved efficiency, implementing effective scheduling and task management systems.
- Increased client retention through consistent communication and timely follow-ups on service inquiries.
- Managed financial aspects of the business, including invoicing, budgeting, and expense tracking to ensure profitability.
- Provided excellent customer support by addressing inquiries promptly via email or phone calls from current clients or potential prospects interested in services offered by the company.
- Developed customized lawn care plans tailored to each client''s specific needs and preferences.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Warehouse Supervisor
King Solutions
Dayton MN
09.2001 - 03.2016
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
Dispatcher
King Solutions
Dayton MN
09.2001 - 03.2016
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Warehouse Worker
King Solutions
Dayton MN
09.2001 - 03.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Account Manager
King Solutions
Dayton MN
09.2001 - 03.2016
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
Supervision 1 Fundamentals Of Leadership - Office Supervision And Management
Employers Association Inc
Plymouth Mn05.2005
Ged -
Lehmann Center
Minneapolis, MN06.2001
Skills
- Pipe Measuring
- Pipe installation
- Gas Line Installation
- Pressure testing
- Fixture Installation
- Toilet Repair
- Power tool use
Timeline
Dock Worker
Willeys Marine
04.2021 - 08.2022
Plumber Apprentice
Cavson Inc
06.2020 - 11.2022
Lawn Care Business Owner
Nate's Lawn Care LLC
03.2016 - 04.2020
Warehouse Supervisor
King Solutions
09.2001 - 03.2016
Dispatcher
King Solutions
09.2001 - 03.2016
Warehouse Worker
King Solutions
09.2001 - 03.2016
Account Manager
King Solutions
09.2001 - 03.2016
Supervision 1 Fundamentals Of Leadership - Office Supervision And Management
Employers Association Inc
Ged -
Lehmann Center